Reliable service with excellent OS support
Zero problems and even has a client for my Pi.
4.3
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Always spot on with their locations and…
Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.
Everything as advertised is provided
Everything as advertised is provided. A good service with on hand advice readily available.
GREAT SERVICE AND PRODUCT !!!!
GREAT SERVICE AND PRODUCT !!!!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
privateinternetaccess.com
All reviews
1,000 total • Write a review
Showing 911 - 920 of 996 reviews
SL
trouble free and simple to use
trouble free and simple to use
Date of experience: November 10, 2023
F
Francesco
US
Fraudulent Act from Hacker and Company
Yesterday, somebody manage to hack the account that I have activate for 2 years with them in January 23, They told me that the Hacker also managed from my account to buy new products (90$ and 38,24$) using my PayPal account on their systems (only good know why an hacker should do that...). Finally he managed to change the mail so I was blocked out from my account and the only thing that I could do is to block the card on PayPal and ask to PayPal to cancel the 2 Payments done yesterday 90$ and 38,24$ . Then I contact the support to solve the rest of the problem. After more than one hour I manage to have again my credential, but...SURPRISE theY cancelled my subscription valid for another 15 month, because I cancelled the fraudulent payment on PayPal!!! Basically the stole my 69,95$ paid for the 2 years subscription, because I asked the refund of the Fraudulent money they stole from me 90$ and 38,24$ done yesterday!! I think that it's so unbelievable what they are doing that I try to speak with another operator on the chat, because he had problems....but the situation didn't change, I also wrote 2 mail to solve this, but no answer. Finally, It's disgusting that a company put a customer in a situation like this (No security) an hacker can do everything without control.....but the worst thing is the behavior they had with me after it, trying to take money from me, instead of helping.
Date of experience: November 9, 2023
DG
I've been using them for at least 7…
I've been using them for at least 7 years now. Product works consistently and has worked to increase their throughput (decrease delay) more each year. You also can use up to 5 instances of the licence (cell phones, ipads, etc) and the price is great.
Date of experience: November 9, 2023
PT
suer efficient
easy, friendly, stable, super efficient
Date of experience: November 7, 2023
KI
Waste of Time.
Waste of Time. They are LIARS. They first say to offer Free Trial but there is no such thing. A BIG NO.
Date of experience: November 7, 2023
JB
good price provided this company…
good price provided this company continues to deliver service is as expected for the next 3 years.
Date of experience: November 6, 2023
MS
Subscribed for over 5 years.
Subscribed for over 5 years. No complains whatsoever.
Date of experience: November 5, 2023
DM
Installed PIA and subscribed to…
Installed PIA and subscribed to dedicated IP Address but initially had some problems connecting to the dedicated IP Address, these were quickly resolved by the PIA support service .. a real person not just a BOT .. since the all hasd worked very well
Date of experience: November 5, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.