Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

Useful
Share
Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

Useful
Share
Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

Useful
Share
JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 841 - 850 of 996 reviews
BS

The app does exactly what it claims

The app does exactly what it claims. Easy to install and easy to use

Useful
Share
VB

Split tunnel to use vpn with just…

Split tunnel to use vpn with just specific apps, and not with regular/normal apps. Servers are great. Not using it for Netflix or other services

Useful
Share
AM

Reliable

Reliable, fast throughput of data.

Useful
Share
J

I live in a censorship-stricken…

I live in a censorship-stricken country, Iran, and this VPN has worked for me beyond expectation.

Useful
Share
ML

Works well

Works well. Used it across India and in another country without issues.

Useful
Share
N

It was very good

It was very good, thank you for your great site

Useful
Share
S

PIA VPN became useless after barely 1 year

I made a mistake purchasing 3 years' subscription. Now barely 1 year, the PIA VPN already started to be more a trouble-maker than a useful VPN. First, it stopped working on my pc all of sudden weeks ago. I was asked to send an error report directly from the App after contacting customer service for help. Customer service first instructed me to only use WireGuard because they could not make OpenVPN function. The second time I contacted customer service to fix the OpenVpn protocol, they managed to cause my internet connection to collapse entirely and it is still puzzle to me how they did that. Subsequently, PIA on my phone also started to misbehave and it showed a kind of error message immediately after I logged in. Having done everything customer service asked me to do in order to fix the problem and spent significant amount of time than a customer should have, VPN still failed to function normally. Now I simply have to discard it. 3 years' subscription is now in the trash because PIA refused to refund and I don't want to spend any more of my time on it. Update: added 1 star because the error message on my phone disappeared. It seems the VPN is working again.

Useful
Share
w

the best one I tried , it is worth its money

correct price correct service correct functioning the best one I tried , it is worth its money

Useful
Share
CL

It is the most straightforward product…

It is the most straightforward product to use and provides a secure connection.

Useful
Share
bb

BLOCK BY GOOGLE AND SMART TV APP BREAKS

GOOGLE CONTINUOUSLY BLOCK THEIR IP ADDRESSES, NO MATTER WHAT REGION YOU SELECT. NO POINT GETTING STATIC IP, EXPENSIVE AND CAN BE TRACED. PIA APP HAS ISSUES WITH SMART TV. THE APP BREAKS FREQUENTLY; VERY ANNOYING.

Useful
Share
Previous1•••848586•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.