Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

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All reviews

1,000 total • Write a review

Showing 71 - 80 of 996 reviews
AL
5 out of 5 stars

Es una aplicación eficaz con la que se…

Es una aplicación eficaz con la que se puede usar VPN la mayoría de aplicaciones se lagean pero está no

Date of experience: May 29, 2025

FG
5 out of 5 stars

Works better than expected

Works better than expected. Solid performance with or without a private IP Address.

Date of experience: May 28, 2025

AH
5 out of 5 stars

your always their

your always their

Date of experience: May 28, 2025

AG
1 out of 5 stars

Hace unos días que no anda en Youtube

Hace unos días que no anda en Youtube, y es muy difícil contactar con ellos. No estoy conforme.

Date of experience: May 28, 2025

s
5 out of 5 stars

Top notch VPN service. I simply love it

Wow, I recently switched to PIA from another well known VPN provider and I am just amazed. The Linux app works great, the overall network responsiveness is fantastic, and for those of us who still like torrenting, the port-forwarding feature is a dream come true. Keep going PIA

Date of experience: May 26, 2025

SS
1 out of 5 stars

Bad customer service

I have been with Private Internet Access for at least 10 years. I realized for the last 4 years I have been paying twice for private internet access because google play was charging me for it as well. I tried to get a refund on just the single duplicate that was done this year and I have been fighting with support for over a week to get them to refund the second transaction.

Date of experience: May 25, 2025

GT
5 out of 5 stars

One of the most underrated VPNs

One of the most underrated VPNs out there, PIA ticks all the boxes and one that very few do, including all the "big boys" like Nord, Surfshark etc. - the ability to open an incoming port. Admittedly, not a big deal for most folks, but if you need it, here it is. Lots of locations, fast connect & download, stable & reliable.. What is there not to like..

Date of experience: May 22, 2025

P
1 out of 5 stars

It is not true that Disney Plus works…

It is not true that Disney Plus works under your VPN. This is a lie and cheating customers. Most streaming channels. Do not work abroad. Through. This vpn.

Date of experience: May 22, 2025

SK
5 out of 5 stars

Very good service

Very good service

Date of experience: May 22, 2025

SB
5 out of 5 stars

Excellent value

Excellent value. Speed never has been an issue. Never experienced downs time over three years or so of use. Comp me another year for free maybe if I ask politely?

Date of experience: May 22, 2025

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