Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

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All reviews

1,000 total • Write a review

Showing 61 - 70 of 996 reviews
AH
5 out of 5 stars

Love PIA

Love PIA. Affordable and great service.

Date of experience: June 12, 2025

S
5 out of 5 stars

Estoy muy satisfechas con el…

Estoy muy satisfechas con el servicio.desde el primer contacto cumplieron con todo lo que quería recomiendo 100%

Date of experience: June 10, 2025

S“
5 out of 5 stars

Cheaper then most VPN's but same great…

Cheaper than most VPN's but same great service!

Date of experience: June 8, 2025

A
5 out of 5 stars

Everything works as expected

Everything works as expected, good latency.

Date of experience: June 8, 2025

RD
5 out of 5 stars

All is good and working well so far

All is good and working well so far. The operator is supportive.

Date of experience: June 8, 2025

AH
1 out of 5 stars

Beware of auto renewal

Pia came to renewal i paid it in full then they sent a link a few wèeks later when id already started the subscription saying my renewal was due so tried charging twice so they cancelled the auto renewal but also cancelled my subscription and kept my money buyer beware

Date of experience: June 4, 2025

TM
5 out of 5 stars

A straightforward app that does exactly…

A straightforward app that does exactly what it claims for a very reasonable price. Been a member for several years now. No problems.

Date of experience: June 2, 2025

JX
4 out of 5 stars

Actually the website looks nice and…

Actually the website looks nice and stunningly beautiful It's plan and maintains a good design Kudos man

Date of experience: May 31, 2025

RA
4 out of 5 stars

Update to my prior reviews on various…

Update to my prior reviews on various Web sites. I have used PIA VPN for several years on all of my MS Windows and Apple iOS devices. It is a reasonably priced, effective VPN, which does not overload your system, or harass you to buy more services. My recent poor review was for my attempt to install it on my new HP Chromebook - which I had difficulty installing, because I assumed I needed the Linux version, since the Chromebook is a Linux based OS. It appeared to require Linux programming to install. PIA sent me the Android app link, which was easy to install via a GUI interface. With the correct settings in the app it functions well on the Chromebook without additional charge to my package price from PIA. I would have given it 5 stars - IF - PIA had provided prominent & clear guidance on their web site to installing its VPN on Chromebook via the Android app avoiding the time I spent trying to install the Linux app on it.

Date of experience: May 29, 2025

NT
5 out of 5 stars

10 ans sans aucun problème!!!

Cela fait au moins 10 ans que je l'utilise et je peux garantir que c'est un super-vpn!! Leger pour le système, très rapide au point qu'on se rend à peine compte que tout est crypté! Cerise sur le gateau, le support client est réactif et compétent mais mis-à-part mes erreurs de configuration au tout début de mon abonnement,erreurs pour lesquelles le support m'a aidé efficacement, je n'ai plus jamais eu besoin de les contacter car je n'ai plus jamais eu le moindre problème!! PIA cumule tous les avantages que l'on peut esperer d'un vpn, tarifs très intéressants, facilité d'installation, simplicité d'utilisation, efficacité, rapidité etc etc...

Date of experience: May 29, 2025

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