Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

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Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

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Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

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JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

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Showing 171 - 180 of 996 reviews
PS

Try something else

Product is highly recommended for use in China. I used it (in China for 20 days) and it never worked for more than 30-60 seconds at a time. I tried all of the different settings, nothing worked consistently. My wife has a PHD in computer science and cyber security, she was unable to get it to work as well. They don't offer refunds past 30 days.....TOTAL waste.

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JF

Highly Trusted VPN Provider

I trust Private Internet Access wherever I am, either at home working, or when I am out working remotely. Speeds are always great and there hasn't yet been a hiccup in the 5+ years I have used them. I highly recommend them!

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CS

Private Internet Access...An Excellent Choice !

Private Internet Access is a top-shelf VPN offering. I trust PIA plain and simple. I have dealt with this company for many years and never had a problem that was determined to be PIA's product. Customer service always there and very helpful. You cannot go wrong with Private Internet Access.

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L

I originally purchased a 3 year…

I originally purchased a 3 year subscription that I hardly used (unfortunately it didn't work as well for me as NORD.) I completely forgot that it was set to autorenewal until I received a notification that payment had been taken. Got in contact with customer service and they were great. It was very quick and easy. They were able to cancel my subscription and refund me immediately. Much Thanks

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tm

great app for MacBook and iPhone

great app for MacBook and iPhone, easy to use and the price is very modest compared the service the provide.

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KH

Very easy to use and gets the job done…

Very easy to use and gets the job done ! I only wish I would have found this sooner, thanks so much for everything you do !

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JF

been using it for years and it works…

been using it for years and it works great.

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MA

Been using for years great service.

Been using for years great service.

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