Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

Useful
Share
Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

Useful
Share
Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

Useful
Share
JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 161 - 170 of 996 reviews
n

Old Man

Enough different and works well enough that it puts it in the top 10 in my opinion. It is similar to Mullvad in it's concept and implimintation who I regard highly as well. and seems to have more servers than Mullvad, Only been useing it for a couple of days but have high hopes for it.

Useful
Share
RA

Very good VPN

Very good VPN, reliable. I like it and have been using it for over a year now.

Useful
Share
V

Can't pay subsciption. No support.

For some unknown reason, I’m unable to pay for the subscription. The "Subscribe Now" button is inactive. The support team takes at least an hour to respond to any question and then closes the chat, even though I’ve had the chat window open for two days. When I asked if I could get a discount, the support agent rudely replied, "No. Anything else?" Additionally, when I tried to access the Help page, I received a "License Error" message. I truly don’t understand this poor—if not outright negative—user experience.

Useful
Share
JS

I've had a couple of VPN providers over…

I've had a couple of VPN providers over the years, But I came back to PIA because.... The app works and doesn't kick me out for no reason, unlike the others.

Useful
Share
R

All the things you want from a VPN

Great price, port-forwarding, diverse server locations, unrestricted, good speeds, excellent UX.

Useful
Share
M

Is the best

Is the best Is the best forever

Useful
Share
JX

我只想问问什么时候中国大陆也能用:(((((((((((

我只想问问什么时候中国大陆也能用:((((((((((( 自从2023年我付费之后,中国大陆升级了防火墙之后我就没办法在内地使用这个VPN了,虽然界面干净整洁操作简单线路多非常方便,高速直连且稳定有一大堆优点,但是我什么时候可以在中国大陆继续使用?我现在只能在香港使用这款VPN,但是无法在中国大陆使用,我感觉我付的钱让我的使用成本增加了至少60%!!!!!

Useful
Share
N

Excellent VPN Product

It does what it says and more.

Useful
Share
J

Easy VPN

Easy VPN, no trouble. Autoconnect on Win start. Cannot dream of a better one.

Useful
Share
Previous1•••161718•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.