Reliable service with excellent OS support
Zero problems and even has a client for my Pi.
4.3
Great
1,000 reviews
5-star
4-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Always spot on with their locations and…
Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.
Everything as advertised is provided
Everything as advertised is provided. A good service with on hand advice readily available.
GREAT SERVICE AND PRODUCT !!!!
GREAT SERVICE AND PRODUCT !!!!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
privateinternetaccess.com
All reviews
1,000 total • Write a review
Showing 121 - 130 of 996 reviews
S
Sean
US
WORST VPN EXPERIENCE OF MY LIFE — STAY FAR AWAY FROM PIA
If I could give negative stars, I would. This is hands down the most infuriating tech product I’ve ever used. Private Internet Access (PIA) is a complete and utter joke of a VPN. Half the time it doesn’t even connect, and when it does, it takes 20 minutes of fiddling, restarting, praying, and sacrificing a goat just to get a single server to maybe respond. Emphasis on maybe — because most of the time it just sits there spinning like a clueless hamster in a broken wheel. I’ve done multiple clean reinstalls, flushed my DNS, cleared caches, reinstalled my OS (yes, I was THAT desperate), and it still fails to do the ONE JOB it claims to do — secure and stable VPN connectivity. Customer support? Absolutely useless. You might as well scream into a void. They send copy-paste answers that clearly show they didn’t even read what I wrote. No escalation. No solutions. Just “try reinstalling” — as if I haven’t already done that 15 times. DO NOT WASTE YOUR MONEY. There are free VPNs out there more reliable than this flaming pile of garbage. I cannot stress this enough: PIA is unreliable, frustrating, and borderline fraudulent. This thing is a tech nightmare masquerading as a privacy tool. I wouldn’t recommend this to my worst enemy. Total waste of time, energy, and money. Avoid like the plague.
Date of experience: April 14, 2025
k
klant
US
Most unreliable vpn I've ever used
Most unreliable vpn I've ever used. I don't use a VPN that often, but when I do, I want it to work. With PIA, you never know if its going to work. The app is unreliable, when you try connect it just constantly says "connecting" or if you try disconnect it says disconnecting and hangs.
Date of experience: April 13, 2025
D“
What a VPN should be
What a VPN should be PIA just works. It's unintrusive, easy and solid.
Date of experience: April 12, 2025
JB
Great price and they do a fantastic job
Great price and they do a fantastic job protecting me and blocking the endless ads on the internet now.
Date of experience: April 11, 2025
DC
Excellent service.
Long time user. Very satisfied. Good pricing. Easy to use.
Date of experience: April 9, 2025
EM
Genuinely the best VPN
Genuinely one of the best VPNs out there. Zero data logging, infinite speed (better if you're closer to the server), unlimited devices... you QUITE LITERALLY could not get better than this. Will be a customer for a LONG time for sure! Thank you for such an amazing service <3
Date of experience: April 9, 2025
ed
Half the time it never connects me to…
Half the time it never connects me to the internet and if it does within 5 mins I am not anymore why am I paying so much money a month and for what while on vacation in China Might end up cancelling not happy
Date of experience: April 7, 2025
Bw
I'm Pakistani boy I study in which…
I'm Pakistani boy I study in which class inter . this AAP very nice
Date of experience: April 6, 2025
EC
This company auto-renewed what was…
This company auto-renewed what was supposed to be a single 3 year subscription with no notice. Customer service was satisfyingly quick to get back to me and put through my request for a cancellation and refund though. The lack of courtesy notice is EXTREMELY irritating, but so long as you take your account off auto-renew, you should be ok.
Date of experience: April 6, 2025
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