Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

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All reviews

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Showing 131 - 140 of 996 reviews
AJ
5 out of 5 stars

Excelent VPN services.

Excelent VPN services. My job requires me to use all operating systems and I can connect them all to the same dedicated IP and all 6 devices at once! PIA is the only service I found that supports dedicated IP on linux. It even comes with a GUI! There is no internet speed issues, especially when setting the app to use the WireGuard protocol. As a software developer, I appreciate the split tunnel feature so much. I can just add the VPN-sensitive apps or exceptions to the list and I don't need to keep turning the connection on and off (ex. Docker). On top of all that, the support chat always answered within minutes when I needed information. I highly recommend everyone to at least give it a try!

Date of experience: April 5, 2025

V
5 out of 5 stars

Flawless

Flawless service. I received an extremely reasonable 3 year plan from PIA. Their Windows and Android clients are simple and user friendly, and you will be up and running within a few clicks. They also cater to advanced users, and support port forwarding, and are a perfect fit for any homelab. Also, customer service is fantastic. Their agents are all very knowledgeable, and were able to help me with some advanced queries.

Date of experience: April 4, 2025

M
5 out of 5 stars

Great VPN Service!

Easy setup! It has some of the fastest VPN connections in my experience. I had a College professor tell me once "Never surf the Internet naked". I totally trust Private Internet Access to do just that!

Date of experience: April 4, 2025

SM
4 out of 5 stars

A reasonable fee for a terrific service.

IMO, this is the best and most trouble free VPN service, and I have used most of the biggest ones, paid and free. You want the straight skinny? I would offer 2 more stars at the time if they had realized that they had ethically notified me of their add a fee - in advance. I am amending this review after having just found the notice, late. ‘Sorry.

Date of experience: April 3, 2025

H
5 out of 5 stars

Private internet access is a great vpn…

Private internet access is a great vpn I've been using for many years

Date of experience: April 1, 2025

DI
1 out of 5 stars

Rubbish rubbish!

Rubbish rubbish! They are very good at telling stories to get your money, then nothing works and the only thing you get to talk to is a chatbot. Save your time and go somewhere else

Date of experience: April 1, 2025

J

JTC

US

5 out of 5 stars

PIA works fast and efficiently

PIA works fast and efficiently. Throughput is good. I've used other VPNs (Proton, NordVPN) but PIA works the best for me. My favorite thing is how fast it connects- in a second or two. The coverage is good throughout the world, which helps when I travel. The nearest VPN is close by. I've cancelled my other VPN services and just use PIA now.

Date of experience: April 1, 2025

M
5 out of 5 stars

PIA always works when I start it and I…

PIA always works when I start it and I have not had any trouble with it. Reliability is everything and this software has it.

Date of experience: April 1, 2025

JO
5 out of 5 stars

it just works without all the fuss!

it just works without all the fuss!

Date of experience: March 31, 2025

SS
5 out of 5 stars

So very very nice

So very very nice

Date of experience: March 31, 2025

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