Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

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All reviews

1,000 total • Write a review

Showing 91 - 100 of 996 reviews
MS
4 out of 5 stars

usually work fine

usually work fine, but sometimes it's impossible to connect at any server

Date of experience: May 13, 2025

JM
5 out of 5 stars

ease and dependability

ease and dependability

Date of experience: May 13, 2025

bc
5 out of 5 stars

At 3 am my computer started acting…

At 3 am my computer started acting up??? I could not get PIA to connect, went on to their chat room and was up and running again in 10 minutes ..superb service at 3 am. ...p.s. no idea what my PIA order no is p.s. first minor problem in 3 years of use.

Date of experience: May 12, 2025

MD
5 out of 5 stars

tried all the others

tried all the others this is my favorite by far

Date of experience: May 12, 2025

E
5 out of 5 stars

Parfait

Parfait! Rien a redire!

Date of experience: May 12, 2025

MB
5 out of 5 stars

Put off getting a VPN for Years

Put off getting a VPN for years as heard they slow down your internet. Not anymore that you would notice with PIA. If your provider is messing with your streaming, an easy fix. I believe PIA has more servers than anyone. We have a IT Tech in the family that has trusted PIA for years. Easy to use, secure, inexpensive.

Date of experience: May 11, 2025

L
5 out of 5 stars

I'm happy

Thanks you very much

Date of experience: May 11, 2025

S

Sam

US

5 out of 5 stars

Kudos to customer service agent Raluca!

Spoke to PIA customer service as was unable to download the mobile app in my country despite already having a PC account. The agent I talked to, Raluca, was extremely helpful and fast at replying - they sent me a new link to download the app from which worked perfectly. Very happy with the level of service, and I've had a good experience overall.

Date of experience: May 8, 2025

WH
5 out of 5 stars

Hassle free and reliable.

Hassle free and reliable.

Date of experience: May 8, 2025

M
5 out of 5 stars

Conneecting

With new laptop, access speed a=has increased ease of service is good. Customer sevice has always been good.

Date of experience: May 7, 2025

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