Review summary

Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

See what reviewers are saying

Jessica Gibson was very quick and…

Jessica Gibson was very quick and efficient, good work.

…Kelsey Park Mansion Project managed by Leigh Parker

Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round

I recently reached out for assistance…

I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!

Management pack experience

I received my management pack quickly and comprehensively. Jessica Gibson was a great help.

Company details

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All reviews

999 total • Write a review

Showing 921 - 930 of 995 reviews
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5 out of 5 stars

Thank you-consistent and constant efficient…

consistent and constant efficient support good use of technology prompt responses (partic Louise Hebden )

Date of experience: September 28, 2022

EL
5 out of 5 stars

Demi was helpful and attentive!

Demi was helpful and attentive!

Date of experience: September 26, 2022

G
5 out of 5 stars

Kellan Elkins is brilliant!

Kellan was so brilliant, we had an issue caused from pigeons on the roof and Kellan was so quick to come back, arrange the solution and get it sorted. Ontop of that, they’re really lovely to speak to and super polite which makes a huge difference when you’re facing a stressful situation! Thank you Kellan for being an absolute star. Georgia W

Date of experience: September 23, 2022

CB
5 out of 5 stars

I highly recommend Prime Property…

I highly recommend Prime Property Management and would like to thank Louise Hebden in particular for all of her help in solving any issues.

Date of experience: September 18, 2022

KO
5 out of 5 stars

Efficient resolution of issue

Contacted prime about an issue with our communal bin store. The council had left a lot of rubbish (after not emptying the bins for several weeks) and they also ripped 2 of the doors off the bin store. Spoke with Fergus Dalton from the Herts branch and this matter was rectified the same day. Fergus was very friendly, professional and efficient at resolving the issue.

Date of experience: September 16, 2022

JD

J D

US

5 out of 5 stars

James Bateman fantastic Property Manager

James Bateman is the first Property Manager who has really took an active interest in resolving the issues in our block. He always responds quickly and is solutions focused. I would highly recommend James as a Property Manager.

Date of experience: September 16, 2022

MK
5 out of 5 stars

Professional service

Kutenda Bere has been most helpful and understanding with my late payments dealing with it in an very efficient and professional manner.

Date of experience: September 15, 2022

HI
5 out of 5 stars

I have sent an email on Sept 14…

I have sent an email on Sept 14 confirming that i have paid the yearly maintenance fees. I received a reply on Sept 15th from Ms. Kutenda Bere confirming that payment has been made. Working in the Travel business I find this very efficient to reply soonest to your clients.

Date of experience: September 15, 2022

SM
5 out of 5 stars

It was a pleasure speaking on the phone…

It was a pleasure speaking on the phone with Michelle Yates yesterday. She sorted the problem out with my parking permits, and went out of her way to get to the bottom of the issue, and then update me quickly. Thanks Sabi Metwally

Date of experience: September 15, 2022

L
5 out of 5 stars

Lena as our Property Manager

I can confirm that it has been an absolute pleasure working with your consultant Lena Delosanto. I found her to be very competent and professional. I therefore, would certainly have no hesitation in recommending the services of Prime Property Management to other companies. The major works to be carried out at my property has been quite complex coupled with years of historical issues and contentions, however I certainly welcome the methodology, clarity and organisation skills that Lena has demonstrated in relation to this therefore, I’m very confident that the outcome will be completely satisfactory.

Date of experience: September 15, 2022

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