Review summary

Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

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Based on reviews, created with AI

See what reviewers are saying

Jessica Gibson was very quick and…

Jessica Gibson was very quick and efficient, good work.

…Kelsey Park Mansion Project managed by Leigh Parker

Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round

I recently reached out for assistance…

I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!

Management pack experience

I received my management pack quickly and comprehensively. Jessica Gibson was a great help.

Company details

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All reviews

999 total β€’ Write a review

Showing 911 - 920 of 995 reviews
J

Jan

US

5 out of 5 stars

Naomi Barton

Naomi Barton is very helpful and always responds to calls/emails promptly keeping you fully informed with progress.

Date of experience: October 10, 2022

PM
5 out of 5 stars

Prime Property Management

I called Prime Property Management and dealt with Anita Sloan. As it transpired I had completed muddled up two issues, Anita quickly worked that out and dealt with one there and then and emailed her colleague regarding the other. The truth is by the time we call up these companies most of the time we are irritated/frustrated or plain annoyed but Anita was very professional, knowledgeable and cheerful and what really came across was her a willingness to help. Don't get too many people of this quality nowadays in these roles, her company are lucky to have her.

Date of experience: October 10, 2022

EJ
4 out of 5 stars

Hannah Gray has been excellent

Hannah Gray has been excellent, very supportive and has helped throughout - we are still requesting a second recycling bin but the council have been difficult getting back to her. Her communication has been great and hopefully we will be able to solve the issue soon.

Date of experience: October 9, 2022

CA
5 out of 5 stars

Lock fixed straight away

James Bateman from Prime reacted immediately to our urgent request to have the lock on our block's bike area repaired. It was fixed the same day. He has sorted out several issues straight away and been their best employee yet in my opinion.

Date of experience: October 7, 2022

T
5 out of 5 stars

Minor concern promptly sorted!

I had a minor concern with my payments and I reached out to Prime and Jason Guveia promptly sorted it out for. I am super happy with the outcome and the speed in which Jason sorted it for me. Overall a great experience!

Date of experience: October 5, 2022

J
5 out of 5 stars

Prompt and thorough response from Anna…

Prompt and thorough response from Anna Nicolaou. Very helpful

Date of experience: October 4, 2022

PS
5 out of 5 stars

Thank you from South Arica

Always prompt with correspondence and polite. Thank you Kutenda Bere for keeping me and my accounts on track.

Date of experience: September 30, 2022

AH
5 out of 5 stars

Excellent work from Kutenda Bere and…

Excellent work from Kutenda Bere and the Accounts Department! Prompt and clear service.

Date of experience: September 29, 2022

LN
5 out of 5 stars

Systematic Management and Good Service

I appreciate the quality of service and systematic management. especailly Kutenda Bere.

Date of experience: September 29, 2022

KS
5 out of 5 stars

As a retired solicitor

As a retired solicitor, I have dealt with many residential managing agents in the past and most were not up to scratch. Now, as a leaseholder in a residential development, I have been dealing with Prime and can honestly say it’s a breath of fresh air. Not only have I found them very professional and efficient but also very helpful, courteous and effective

Date of experience: September 28, 2022

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