Jessica Gibson was very quick and…
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
…Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistance…
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
primepm.co.uk
All reviews
999 total • Write a review
Showing 881 - 890 of 995 reviews
MA
Very helpful in providing quick…
Very helpful in providing quick responses to queries. Anna helped me with the process of gaining consent for my cats and was happy to keep me updated on the process, which was very comforting! Much appreciated
Date of experience: November 8, 2022
LC
Quick service and a very helpful team.
Quick service and a very helpful team. Thank you, Anna.
Date of experience: November 8, 2022
BP
Wow! Quick Service!
Wow, that was fast service! Sent an email to Prime, Laura and the team on Sunday. Issued resolved on Monday!! Considering, the issue had kept me awake for nearly two weeks. Great communication and resolution! Thank you.
Date of experience: November 8, 2022
AK
Quick response from Abigail Mills
Quick response from Abigail Mills. She was very helpful indeed sending a specialist as soon as possible
Date of experience: November 7, 2022
MA
The Metropolitan Police got the wrong…
The Metropolitan Police got the wrong address and broke into my flat wrongly through the door which had a huge hole in it. Within minutes Laura at Prime offered to manage my compensation claim. I am 84,a widower, living on my own and I do not live regularly at the London flat. That offer was a godsend and she carried the matter through to a successful conclusion very professionally and efficiently. I am deeply grateful to her.
Date of experience: November 6, 2022
K
KR
US
Happy to work with James and Prime Property Management
We are very happy with the service provided by Prime Property Management to date. We have changed Property Manager over the last year which was a worry to us but James has proven a great change - very personable, proactive and collaborative.
Date of experience: November 4, 2022
SP
Thank you Abigail
Great Service and very good communication, especially from Abigail (property manager). She is friendly and always works efficiently to provide a solution in a timely manner.
Date of experience: November 4, 2022
ES
Renters being considered & cared for.
So far so good as we are new to PPM but feel in good hands with Abigail as her replies have been swift & efficient. This is especially re-assuring when you rent as we've rented 14 years where we are it is part of us & some businesses can make you feel like 'Renters' don't matter but I do not feel this way being kept in the loop by them & considered thoughtfully :-)
Date of experience: November 4, 2022
AA
AB Asay
US
Our estate has just sacked Prime
Our estate has just sacked Prime, thousands of pounds are unaccounted for, and the financial records provided by Prime were in a state of disorder. They let the gardens go to ruin and only did the minimum to get by under their contract. Good riddance
Date of experience: November 3, 2022
DB
Naomi Barton’s fantastic!
Prime Property Management have done a great job of looking after Sandling Park for the last few years. The previous Property Management company (Nationspaces Developments Ltd) were absolutely awful, so it's nice to be with a Management company that actually care, and one that keeps you well informed and updated at all times. I contacted Naomi about an issue that needed addressing, and she was quick to get back to me. Most importantly, the issue was resolved with very quickly and to a high standard - most impressive. Thanks Naomi.
Date of experience: November 2, 2022
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