Jessica Gibson was very quick andβ¦
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
β¦Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistanceβ¦
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
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Contact info
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Website
primepm.co.uk
All reviews
999 total β’ Write a review
Showing 871 - 880 of 995 reviews
LH
In good hands...
Never an easy time when moving property and managing the demands that come each week throughout the process. However, Prime PM delivered to their agreed timelines and were supportive throughout - in particular, Georgia Nottage who was very professional, responsive and very diligent with her work.
Date of experience: November 22, 2022
MT
Great speedy service from Anita
Great speedy service from Anita who was very happy to help and assist in some documents needed.
Date of experience: November 21, 2022
P
PL
US
Fantastic service and help
Great managing agents who have always gone above and beyond for us as leaseholders - responding very quickly, proactive and going out of their way to help us in situations. James Bateman and Kellan Elkins in particular have been fantastic and James has recently acted quickly and efficiently to help with any queries. PL
Date of experience: November 16, 2022
A
Intercom system & additional key fob
I required information regarding the set up of the intercom system to new tenants, and an additional garage key fob. Both items were dealt with very efficiently.
Date of experience: November 16, 2022
S
Greedy, money filching company
Greedy, money filching company. I was welcomed to my new flat by a Β£100 late payment fee as they "weren't told of the change of ownership within 14 days". All service charge payments were up to date and paid on time, nobody lost any money or was inconvenienced, the charge in no way represented an estimate of their loss. Entirely arbitrary and wholly unjustified. I will vote to sack them at the next AGM
Date of experience: November 15, 2022
MS
Friendly and helpful customer service
I recently had to deal with Prime property Management company on behalf of my brother. The assistance I received from Kutenda Bere has been great - efficient and helpful. Overall customer service was very professional.
Date of experience: November 14, 2022
NA
Emily Forbes is excellent
I was having trouble getting hold of a parking permit with a third party company, I asked Prime to step in to see if they could help and Emily was excellent in chasing, following up and keeping me in the loop, which eventually led to a successful outcome.
Date of experience: November 9, 2022
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