Review summary

Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

See what reviewers are saying

Jessica Gibson was very quick and…

Jessica Gibson was very quick and efficient, good work.

…Kelsey Park Mansion Project managed by Leigh Parker

Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round

I recently reached out for assistance…

I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!

Management pack experience

I received my management pack quickly and comprehensively. Jessica Gibson was a great help.

Company details

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All reviews

999 total • Write a review

Showing 861 - 870 of 995 reviews
JP
5 out of 5 stars

5 STARS FOR ELINA

Elina has been amazing so far, she’s an absolute asset to your team. she’s deals with my enquiries straight away and is helpful! Good work!

Date of experience: December 9, 2022

J
5 out of 5 stars

very good service with good…

very good service with good communication. Jeremy

Date of experience: December 9, 2022

HG
5 out of 5 stars

Our first year with Yash at Prime

We have been absolutely delighted with the work Yash has been doing for us. She responds and acts immediately when we report problems. She also offers interesting, practical and effective solutions. And always with immense charm, grace and above all... tact! Working with Yash is a joy and pleasure.

Date of experience: December 8, 2022

R

RP

US

5 out of 5 stars

Exceptional service from Yash

We appointed Prime PM in May and have received exceptional service from Yash. She is proactive on our behalf and responds extremely quickly to any issues raised. We would definitely recommend Prime PM.

Date of experience: December 7, 2022

DC
5 out of 5 stars

Fantastic management company and staff (Yash and Louise)

We moved to appoint Prime, off the back of a recommendation from a friend after years of problems with a previous management business. Prime has been a breath of fresh air, and helped significantly reduce our costs, and the service we have received from Yash and Louise has been superb - nothing has been a problem, and they always make time to help you. I'd strongly recommend Prime.

Date of experience: December 6, 2022

Ms
5 out of 5 stars

Anita was fantatstic today

Anita was fantatstic today. She helped with a problem with our lift and called me back to inform me the reason as to why this happened. Great service and brilliant to know the reason behind the problem.

Date of experience: December 5, 2022

BC
5 out of 5 stars

Proactive and responsive service

Our Prime Property Manager (Tierney Elkins) has been very responsive and proactive. She has helped to quickly progress remedial works on long standing issues for our RTM as well as improving oversight of our budgets.

Date of experience: December 5, 2022

AD
5 out of 5 stars

Prime Property Management - Staff

We have recently moved into a property and were not given correct information on the service charges by the seller or the estate agents or the lawyers, it was only after speaking to Ms Anita Sloan of (Prime Property Management) who clarified the information we had clearly and also sent us an email explaining the reasons of what, why and how and assuring us of her best support and her organisation in the near future. A Dmello

Date of experience: December 1, 2022

CC
5 out of 5 stars

An amazing service from Michelle Yates…

An amazing service from Michelle Yates very helpful and professional

Date of experience: November 30, 2022

TP
5 out of 5 stars

Emily Forbes was extremely helpful and…

Emily Forbes was extremely helpful and efficient in handling our query

Date of experience: November 29, 2022

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