Jessica Gibson was very quick and…
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
…Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistance…
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
primepm.co.uk
All reviews
999 total • Write a review
Showing 801 - 810 of 995 reviews
KS
Absolutely professional management of…
Absolutely professional management of services!! The team obviously works tirelessly around the clock and in particular our contact Fergus Dalton manages a tight ship given multiple moving parts.
Date of experience: February 7, 2023
JP
Spoke to Emily Forbes to order a new…
Spoke to Emily Forbes to order a new fobs and she ensured it was posted out ASAP. I received the fobs the next day. Emily also helped updating my contacts. Emily was very professional, super efficient and I appreciate her for the excellent customer service. Emily also emailed me to ensure I received the new fobs. Thank you
Date of experience: February 4, 2023
AS
I had a problem with losing my communal…
I had a problem with losing my communal front door key and spoke to Michelle Yates at PM. Michelle helped me order a new key and ensured it was posted out ASAP. I received the key the next day. Michelle was super efficient, and I am great full for her excellent customer service ensuring that a difficult situation was handled brilliantly! Thank you
Date of experience: February 3, 2023
JP
Emily Forbes has been super responsive
Emily Forbes has been super responsive, very pleased with with the outcome. As residents, this is the type of support we need!
Date of experience: January 31, 2023
CS
Tierney has been incredibly helpful
Tierney has been incredibly helpful, very quick to respond to emails and makes sure she follows up with any loose ends. Always very polite
Date of experience: January 26, 2023
W
Weronika
US
Lee helped me so much with my property
Lee helped me so much with my property, the electric went off and I have a infant at home she walked me through a couple steps to see if there was anything on my end that I could fix. However, there wasn’t as a first time mum and a first time renter I didn’t really understand the procedures you have to take. Eventually, EDF came and she was on the other end of the phone making sure that it was done correctly.
Date of experience: January 26, 2023
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