Jessica Gibson was very quick and…
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
…Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistance…
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
primepm.co.uk
All reviews
999 total • Write a review
Showing 791 - 800 of 995 reviews
L
LM
US
I've had mixed experiences with prime…
I've had mixed experiences with prime in general, and would need to write a separate review for those occasions. However on this occasion, during a intermittent leak coming through my ceiling, Hannah has been excellent and i can't fault her. Full credit to her she's been both empathetic and efficient. 5 stars!
Date of experience: February 14, 2023
GS
I was given a quick response to my…
I was given a quick response to my enquirie about service charges and Anita Sloan response was very clear and helpful.
Date of experience: February 14, 2023
A
Amy
US
Bonnie was always quick to respond to…
Bonnie was always quick to respond to our emails, and dealt efficiently with the problems we were facing with a leaking roof. We were really grateful for her professionalism at a worrying time and her calm, respectful approach put our minds at rest.
Date of experience: February 13, 2023
OS
Positive review
I have been directly speaking with Kwame Siaw. He has gone above and beyond with his duties to support a number of issues for both the building, the tenants of that building and myself. If his colleagues are anything like him the company is a must for those that need property managed. Highly recommend.
Date of experience: February 9, 2023
c
customer
US
great experience so far!
I am quite new to this management company as I recently moved in and have been helped by Sarah to sort many issues related to my apartment. She was always very kind and proactively replying, really helping all of the shareholders liaising with the technicians we needed, effectively and in timely manner :)
Date of experience: February 9, 2023
EM
A good company
I am very pleased with the company and have always had a quick response from them especially Tierney Elkins. They are happy to help us out and I would recommend them to other customers.
Date of experience: February 9, 2023
LF
Exemplary customer service
I had been trying without any success to secure a refund from our previous electricity supplier who repeatedly failed to provide a solution to the simple issue of a different account name to the one on their system. Anita Sloan picked up some emails between me and Prime and quickly took on the challenge herself. Her persistence and communication are an example to the unnamed electricity supplier of what great customer service should be!
Date of experience: February 8, 2023
AV
Great service in the face of unexpected problem
I had recently moved into my new flat when an unforeseen incident occurred and Grace and Lauren from Prime Property Management went out of their way to help me.
Date of experience: February 7, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.