Review summary

Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

See what reviewers are saying

Jessica Gibson was very quick and…

Jessica Gibson was very quick and efficient, good work.

…Kelsey Park Mansion Project managed by Leigh Parker

Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round

I recently reached out for assistance…

I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!

Management pack experience

I received my management pack quickly and comprehensively. Jessica Gibson was a great help.

Company details

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All reviews

999 total • Write a review

Showing 771 - 780 of 995 reviews
FF
5 out of 5 stars

Naomi dealt with the problems I…

Naomi dealt with the problems I reported in a polite and efficient way.

Date of experience: March 7, 2023

L
5 out of 5 stars

Naomi Barton is really helpful and…

Naomi Barton is really helpful and efficient. Deals with any questions or issues swiftly and her expertise and help is greatly appreciated!

Date of experience: March 7, 2023

S
5 out of 5 stars

Great Service

Sian Farrell from Prime Property is always helpful and goes out of her way to make sure that we are looked after. Thank you :)

Date of experience: March 6, 2023

A
5 out of 5 stars

Prime Property Management review

We have recently switched property management for our block of flats to Prime PM. Prime managed the handover very professionally and are providing a great service. Highlights would be how Prime are responsive to questions/requests, provide regular communications & updates, and proactively manage the maintenance of the property. A special mention to Grace, Emily, and Leigh who have made significant efforts build a good relationship with the property directors.

Date of experience: March 6, 2023

CE
5 out of 5 stars

Night lights

They were super helpful in getting some better night lights installed at the back of the property. Very easy to communicate with and courteous! Special thanks to Tierney Elkins!!

Date of experience: March 6, 2023

MO
4 out of 5 stars

Great improvement!

Edit - Scafdalding is up and pigeon net has been installed. Thank you. ________________________________ I have been reporting pigeon waste infestation for the past few YEARS only to be fobbed off each and every time. They should be taken to court and fined for negligence. Wish I could post pictures here for others to see.

Date of experience: March 6, 2023

CH
5 out of 5 stars

I would like to compliment Tierney…

I would like to compliment Tierney Elkins for her responsiveness and diligence since she took over the account of our block of flats in Denmark Hill.

Date of experience: March 3, 2023

F

Flo

US

5 out of 5 stars

Thank you to Anita

Thank you to Anita, who has been super duper helpful in helping me gain access to parking my car and obtaining a permit. Really fast service and kind lady!!

Date of experience: March 2, 2023

T
5 out of 5 stars

Amazing company

I have never dealt with such an efficient and pro active company. Especially Jade Richmond in the legs team who went above and beyond to help me ouch this through. Even after they did their part had called me to check how things were going. So thank you so much

Date of experience: February 28, 2023

LA
5 out of 5 stars

Recommendation for Prime Property Management

My property in London is managed through Prime Property Management and I deal mostly with James Bateman. I find him very easy to deal with and any issues, small or large, are dealt with satisfactorily. A recent issue with window cleaning has had a particularly successful outcome.

Date of experience: February 27, 2023

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