Jessica Gibson was very quick andβ¦
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
β¦Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistanceβ¦
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
primepm.co.uk
All reviews
999 total β’ Write a review
Showing 731 - 740 of 995 reviews
ET
request for a spare key
Very quick and helpful.
Date of experience: April 14, 2023
MC
So helpful
Had to speak to Prime the day after the easter holidays as the buyers of my property were worried about the service charge. Emily answered the call and was so helpful, speaking to the service charge department to see if they could write an email to set my buyers mind at rest. That email came through quickly from Helena and meant that the sale of my property was saved! Excellent service from Emily and Helena, huge thanks to you both!
Date of experience: April 13, 2023
ML
Emily Forbes
Emily Forbes, was very helpful in providing clarity in respect of a service charge enquiry I had and ensuring all relevant parties were informed of the agreed way forward.
Date of experience: April 12, 2023
R
Ricardo
US
I am writing this review on behalf ofβ¦
I am writing this review on behalf of my Mother-in-Law, Julie. "Michelle has always been incredibly polite, extremely helpful and always makes sure to check back to see if there are any loose ends to tie up. That is five star service"
Date of experience: April 9, 2023
PJ
Georgia
Georgia, resolved my Service Charge query in a professional, quick and efficient manner. The help and support is very much appreciated. Thank you, Peter
Date of experience: March 30, 2023
JG
What a good decision it was to move theβ¦
What a good decision it was to move the management of our building to Prime Property Management who really do offer a first class service. It really is refreshing to receive prompt attention & I would particularly like to thank Tierney who is always friendly & efficient.
Date of experience: March 27, 2023
LT
Hannah at Prime
Hannah took over managing our block just over a year ago from our previous property manager and I have to say Hannah has been a delight to work with. Hannah is very present in terms of managing our block and never leaves an email or call unanswered.
Date of experience: March 27, 2023
J
Jenny
US
Had an excellent experience with Primeβ¦
Had an excellent experience with Prime Property since they took over the management of our property. I recently dealt with Emily Forbes. She responded to my email within 30 minutes and directed the enquiry to the correct team, who also dealt with the enquiry on the same day. Emily then followed up to ensure it had been dealt with. Great customer service is so rare. Really appreciate it.
Date of experience: March 25, 2023
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