Jessica Gibson was very quick andβ¦
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
β¨
Based on reviews, created with AISee what reviewers are saying
β¦Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistanceβ¦
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
primepm.co.uk
All reviews
999 total β’ Write a review
Showing 691 - 700 of 995 reviews
CO
Great service
Great service. Prime are always there to help. We have a dedicated property manager, James who will answer requests for assistance immediately, keeps on top of what is a high workload from this old property and is always supportive.
Date of experience: July 9, 2023
UK
Great service from the conveyancing team
I recently contacted Prime PM for information in respect of a property they manage for me and which I am in the process of selling. I spoke to Victoria Devane in the conveyancing team who was extremely helpful and sent me the relevant information and documents very quickly. I was very happy with the service provided.
Date of experience: July 7, 2023
TS
Great service
Kutenda Bere, the Accounts Administrator at Prime Property Management went above and beyond the call of duty to deliver outstanding customer service. He dealt with our query with professionalism, courtesy and speed.
Date of experience: July 4, 2023
AH
Beware
Before instructing Prime - ensure you talk to others who have experienced them that you have sourced directly.
Date of experience: June 30, 2023
S
Sophie
US
After messing up my standing order whenβ¦
After messing up my standing order when I moved jobs, I needed an urgent refund for one of the payments sent in error. Kutenda Bere of the credit control team ensured this was sent back to me within 24 hours of me raising the issue! Outstanding customer service, thank you!
Date of experience: June 29, 2023
jf
Resident over at Deverall Court
Resident over at Deverall Court since theses Jokers of taken over we have had all our savings in our resident account wiped out spent Β£30,000 pounds on removing cladding and in the latest accounts have charged us Β£140,000 pounds for the privilege. Plus we had an office in the block that I believe they are trying to sell as well. You have been warned.
Date of experience: June 27, 2023
LM
Speaking to KB (Kuntenda Bere) wasβ¦
Speaking to KB (Kuntenda Bere) was exactly what I needed as he made my issue simply disappear with his professional, friendly service. He is a credit to Prime and the whole customer service /credit control department. He is first class.
Date of experience: June 25, 2023
SB
Recommendation for James Bateman at Prime
James Bateman at Prime is knowledgeable, caring and dedicated.
Date of experience: June 21, 2023
RE
Efficient and responsive company.
We appointed Prime in 2018 to manage the RTM process for our 31-flat block in SW London, and as our managing agent since then. They are efficient and responsive. They have just managed the redecoration of the internal areas, overseen by Leigh Parker, which went smoothly and with a minimum of disruption.
Date of experience: June 20, 2023
OA
O Ayinde
US
I moved into my apartment in 2019β¦
I moved into my apartment in 2019 December and up to date no parking permit until Friday 16/06 speaking with Amy in Prime management who supported me all through by sending an email on my behalf to fast-track my getting the parking permit. And she also called me back to give me feedback. To my amazement, my permit was delivered on Saturday 17/06. I will like to express my gratitude to Amy for being professional, friendly and reliable. Keep on with the good work and dedication πππ
Date of experience: June 18, 2023
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