Review summary

Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

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Jessica Gibson was very quick and…

Jessica Gibson was very quick and efficient, good work.

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…Kelsey Park Mansion Project managed by Leigh Parker

Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round

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I recently reached out for assistance…

I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!

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Management pack experience

I received my management pack quickly and comprehensively. Jessica Gibson was a great help.

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All reviews

999 total • Write a review

Showing 601 - 610 of 995 reviews
M

James our agent works extremely hard…

James our agent works extremely hard with the many aspects of dealing with so many stakeholder and always gets back to us with valuable information.

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la

Dealt with Leigh Parker who was…

Dealt with Leigh Parker who was overseeing work being carried out on neighbouring flats. Extremely helpful and professional ensuring minimal disruption and great communication prior, during and after work completed to ensure I was fully informed and happy with work being carried out.

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S

Helpful and friendly

Extremely helpful and friendly. Fergus helped me locate my flat’s water meter and was very quick to respond to emails, going above and beyond what was expected. Thank you so much! :)

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PH

Quick response and great outcome…

Quick response and great outcome regarding a parking issue. Very efficient. Fergus Dalton was very professional and dealt with the issue swiftly.

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DJ

Very quick and efficient

Very quick and efficient, all email chain very clear assisting in the transition of tenants moving in being stress free on for them and us as the agent, with Liam Butcher being excellent.

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NR

Samantha Hook

Samantha Hook, who works as an accounts administrator for Prime Management, was extremely helpful when I called her on November 2nd. She was pleasant, efficient and empathic. Many thanks Samantha.

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MG

I own a rental property in a block…

I own a rental property in a block managed by Prime. I have been very impressed with our property manager Fergus Dalton and his colleagues. Their responsiveness and helpful approach is appreciated by me and my tenant.

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j

My experience of Prime has been that…

My experience of Prime has been that they are helpful and professional. One's perception is often largely based on the primary contact and in this case Tierney Elkins does an excellent job in communicating and keeping residents informed. Tierney is always responsive and helpful, attributes which sound simple but which are all too often missing in services nowadays.

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KO

Samantha Hook

Samantha Hook - accounts administrator was extremely efficient and professional in dealing with my query - very happy thank you 😊

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AS

Good service

Hi, Happy with the service provided by Liam Butcher so far. My emails were answered promptly. Keep up the good work! Regards, Alex

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