Jessica Gibson was very quick and…
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
…Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistance…
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
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Website
primepm.co.uk
All reviews
999 total • Write a review
Showing 161 - 170 of 995 reviews
MM
A good managing agent. And comes Highly recommended.
We recently changed managing agents as our previous agents were hopeless. Prime are like a breath of fresh air and are very good at what they do. Even through the holiday period at Christmas time they seem to be at their desks and went out out of their way to assist me in selling my home by providing figures which I needed asap for my solicitor. Particularly I would like to point out Katy F for some of my praise, she is really good at her job and I could not be more pleased with our communications. Katy is extremely polite, pleasant and very helpful. I am happy with Prime Property Management as our new agent and will not hesitate to recommend them.
Date of experience: February 11, 2025
A
Alan
US
I was having severe problems with a…
I was having severe problems with a neighbour playing very loud music at all times of the day and night for nearly a year until I bumped into the management of the building that the noise was coming from. From then on, the Junior Property Manager, Fiona Minnett took charge. She was and is absolutely amazing, investigating the problem, finding out which flat was the culprit, dealing with the video footage I’d taken of the noise, contacting the leaseholder of the flat so that they would talk to the tenant, getting the problem solved and communicating with me throughout the process. All done compassionately, professionally and thoroughly. For the first time in as long as I can remember, I can finally enjoy some peace in my home. Thank you Fiona!
Date of experience: February 7, 2025
EH
Really grateful for the kind and…
Really grateful for the kind and courteous support provided by Lucy Davis at prime, a great representative for the company.
Date of experience: February 3, 2025
PZ
Lucy Davies did a great job helping me…
Lucy Davies did a great job helping me with a few issues - all were sorted very efficiently and quickly, great comms too!
Date of experience: February 3, 2025
YT
Bonnie Davis is my property manager at…
Bonnie Davis is my property manager at Prime. I have always found her very efficient and helpful. Also, very pleasant to communicate with and she show's good understanding of the issues and problems that can arise in a property.
Date of experience: January 31, 2025
JK
Hannah is very efficient and gets jobs…
Hannah is very efficient and gets jobs done. There has been lots of progress over the past year with maintaining our block of flats.
Date of experience: January 31, 2025
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