10 months ago
I really appreciate how easy and pleasant Laura and Quinton made everything and the EWay app definitely helps simplify everything.
10 months ago
Very patient with an old lady who has never had to sell a house before
Emily Flatley was incredibly responsive and communicative. Rob Whittle also was great before he left for another role. The eportal was also great helped keep on top of docs and progress.
Smooth and efficient - Karanveer a pleasure to deal with.
Everything went smoothly, excellent service from Kara who was there for me every step of the way. Thank you.
My remortgage went through smoothly thanks to Daryl Wyatt. Would definitely use again. The eWay updates were also very easy to see what was outstanding and where in the process the case was.
The company is a nightmare to get off. I have been getting phone calls from the estate agent saying there emails are not being replied too and had no update from the solicitor in over a month. They asked for my wife's business partners bank statement, when they received the documents they said it wasn't good enough. I resent the same documents only to be told what has this got to do with the case. I emailed and asked to speak to a manager, I spoke to a gentleman and was told later on he was not a manager. I'm looking to log a complaint as I have had multiple issues with the company
Selling our flat after 25 years of ownership turned out to be a long and somewhat tricky process, but Ali at Premier Property stuck with it, and sorted out the necessary, kept us updated and answered all queries, even when the buyer's conveyancers seemed unnecessarily pedantic,so eventually we reached exchange and completion. The online process and app wasn't too difficult to follow, even for a 68 year old like me. I would recommend them if you are looking for an economical solution to selling or buying a property.
The on line experience was a challenge but was very simple to follow. Jamie was really helpful and completed the sale quickly in difficult circumstances. Would definitely recommend.
Quick and efficient in the whole process. Kept upto date at every stage and what's next. Would recommend.
Shannon Taylor has been amazing. Answered any questions I had quickly, professionally and thoroughly. We would like to thank the team for helping us with our sale and purchase.
V happy with Emily Flatley who got everything done efficiently to get our quite complicated chain of a sale and purchase over the line. Would definitely recommend others to commission Emily.
Great efficient service
Paul was outstanding and really supportive particularly when we needed to renegotiate and settle on a new price post receipt of survey results.
Very good service, Claudette was very helpful and so promptly Thanks.
Very smooth process. Daryl was brilliant and very helpful. We’ve dealt with many conveyancers before but this has been so far the best experience.
Daryl has been great with our remortgage. Communication was always prompt and accurate. The portal was very easy to used and provided helpful updates. Thanks Daryl for all your help and support even when we decided to go with a new offer, nothing was ever too much.
My solicitor Shannon Taylor was amazing. She called me and emailed me about every step that I needed to know. She was transparent and explained everything in the process. However our seller had a solicitor from the same firm and they didn't really do the job well. Luckily we managed to have a conversation with our seller, so we resolved the issues, as they got different information from their solicitor than I got from Shannon. The firm has so many hidden fees. £155 for completing within 3 days from exchange...£175 for keeping my money after a sale for a year, if any lease related cost pops up.
Very happy with the service provided. Quick to respond and helpful with everything I've asked or needed. 🙂
No delays through posting or awaiting postal documents to sign, letters of advice etc. Despite not meeting personally, I did not feel that the service was 'impersonal'. The service and completion was a lot quicker than the traditional procedure. Always kept up-to-date. Would use again. Thank you!
The app on iPad keeps just closing down
Premier property lawyers are professional. They are aware of clients needs, taking instructions and follow through with precision.
Based on analysis of 45 reviews rated 1-2 stars for Premier Property Lawyers
“It the worst customer service I have ever received”
“Communication was terrible hardly ever answered emails and had to leave several voicemails before I was phoned back ,...”
“Lots of different people managing case and mistakes not being rectified without multiple chasing emails (still awaiti...”
“Due to the failure of PPL my young Daughter and I are homeless and PPL are withholding a significant amount of my sal...”
“Lots of different people managing case and mistakes not being rectified without multiple chasing emails (still awaiti...”
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Premier Property Lawyers is a conveyancing service provider that specializes in simplifying the process of moving home for individuals and families. The company offers personalized support through dedicated conveyancers who guide clients through each step of their property transactions. By utilizing innovative technology and a commitment to outstanding customer care, Premier Property Lawyers aims to reduce the stress associated with property moves. The firm operates on a straightforward pricing model, featuring fixed fees and a "No Sale, No Legal Fee" guarantee, ensuring that clients only pay for services rendered if their property transactions are successfully completed. Regulated by the Council of Licensed Conveyancers, Premier Property Lawyers is dedicated to maintaining high standards of service, catering primarily to homeowners looking for a reliable and efficient conveyancing solution.
Premier Property Lawyers receives overwhelmingly positive feedback, with many customers praising the excellent service and efficient processes. Reviewers highlight the helpfulness and professionalism of staff, particularly noting the ease of use of the eWay app for tracking progress. Many express satisfaction with the prompt communication and regular updates throughout their property transactions. However, some critical voices mention issues with the eWay system, citing server errors that hindered access to files, which detracted from their overall experience. A few customers express frustration, labeling their experiences as disappointing and questioning the firm's reputation. Despite these concerns, the majority of reviews reflect a high level of satisfaction with the service provided.
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