Communications
Communications good accessible and timely. Computer system quirky but mastered eventually.

10 months ago
I really appreciate how easy and pleasant Laura and Quinton made everything and the EWay app definitely helps simplify everything.
10 months ago
Very patient with an old lady who has never had to sell a house before
Communications good accessible and timely. Computer system quirky but mastered eventually.
Awful law firm. Give a wide berth. Any 5* are being dishonest. From start to finish felt I did more of the work. Hidden costs.
Premier property lawyers have been excellent throughout. The process they use online is really easy, and speeds up the process with regards submitting & sharing information. Hats off to Hayley for being so patient with me, as the sale took a lot longer than expected. Thanks guys. I would definitely use you again
Claire Gibson was our solicitor and she was fantastic! Our house sale was quite problematic but Claire was always so helpful in guiding us through the sale. Claire was always really fast to respond to any emails or questions, and if I needed to speak to Claire she was very patient in explaining everything. An absolutely first class service. A massive thank you! I must also add that as Premier Property Lawyers use the eWay system this was also excellent for keeping in the loop of what was going on and it would prompt you with any actions needed allowing you to see the status of your sale. I highly recommend them!
Fantastic help from Rob Glover at PPL! A very last minute push as clients struggled to get together the require documents for a fixed rate ending in a couple of weeks. Rob was on it with emailing back and ensuring the case progressed smoothly, keeping me updated along the way and responding within 24 hours to my emails which was so appreciated. In the end we managed to complete and the clients didn't have to pay a month of variable rate interest on their mortgage.
Kelly Earp (Conveyancer) has kept me informed of the progress of the sale from beginning to completion. She is extremely efficient and informative. Using premier property lawyers has been superb with their easy to use online dashboard, where you can see what you need to do as a seller, having been emailed and messaged that you have 'tasks' to do. A great service overall and very cost efficient.
I was very happy with the the communication. Phone calls, text and email. It was more difficult for me to navigate the website ( I am a older person.) Donna Hale was very efficient, clear in her instructions and courteous. It is always good to speak to the same person every time, this saves a alot of time.
Just completed our sale. Krishna has been very supportive and professional through a long and frustrating process. I could not get along with the computerised online system so Krishna would contact me when anything needed doing and talk me through. I cannot praise her highly enough.
From Start to Finish premier Property Lawyers were Brilliant and professional and their service was phenomenal and stress free and always they contact through their eway link to their customers. Hope Johnson, Conveyancer was helpful through out the process. I strongly recommend their service to anyone.
Very stressful at times but all in all good company and Imran was very helpful
I am absolutely so happy with the service I have received. From their easy to use platform where all files are accessible to havjng your questions answered straight away via email. They have really made buying a house so enjoyable and stress free. I would highly recommend.
We have been informed of the progress as it happened When we have had telephone conversations, everyone was very helpful and informative I would like to mention Sonalee, she has been my main contact and extremely helpful I would highly recommend using Premier properties
10/10 service from Anisa Khan. Communication was fantastic always keeping you up dated with what was going on and always happy to help. Really professional Couldn’t ask for anything better I would definitely recommend. Big Thanks
Professional and efficient service, always super responsive. Also value for money. Impressed with the service. Would use them again. Laura Morris was super helpful and efficient. The way a modern online digital system should work, with clear and transparent details online and super fast response times.
Donna has been absolutely amazing we have had a good few hurdles along the way but she has gone above and beyond to help our family. We will be forever thankful for Donna’s help and would highly recommend her to all our friends
Very pleased with Premier Property Lawyers, Quick replies to queries and easy to use website. Thanks.
First class service no issues.
I am a buyer for first time in UK,so I had no clue what that means,but I had a easygoing experience and less stressful than most of my friends who experience the same journey,having a very professional solicitors.Thanks
We just completed today after a long process , we are very grateful to Karen who has been involved with our case, she was always very helpful and very kind, she made our buying process very easy and explained everything to the very best she could. We are grateful and will recommend her and her team without any hesitation.
I have used Premier Property Lawyers, Florentina Grigoriu, ref 1301861, to sell my property. She is polite, friendly, knowledgeable and reliable. The process has been totally stress free. I would not hesitate to recommend
Based on analysis of 45 reviews rated 1-2 stars for Premier Property Lawyers
“It the worst customer service I have ever received”
“Communication was terrible hardly ever answered emails and had to leave several voicemails before I was phoned back ,...”
“Lots of different people managing case and mistakes not being rectified without multiple chasing emails (still awaiti...”
“Due to the failure of PPL my young Daughter and I are homeless and PPL are withholding a significant amount of my sal...”
“Lots of different people managing case and mistakes not being rectified without multiple chasing emails (still awaiti...”
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Premier Property Lawyers is a conveyancing service provider that specializes in simplifying the process of moving home for individuals and families. The company offers personalized support through dedicated conveyancers who guide clients through each step of their property transactions. By utilizing innovative technology and a commitment to outstanding customer care, Premier Property Lawyers aims to reduce the stress associated with property moves. The firm operates on a straightforward pricing model, featuring fixed fees and a "No Sale, No Legal Fee" guarantee, ensuring that clients only pay for services rendered if their property transactions are successfully completed. Regulated by the Council of Licensed Conveyancers, Premier Property Lawyers is dedicated to maintaining high standards of service, catering primarily to homeowners looking for a reliable and efficient conveyancing solution.
Premier Property Lawyers receives overwhelmingly positive feedback, with many customers praising the excellent service and efficient processes. Reviewers highlight the helpfulness and professionalism of staff, particularly noting the ease of use of the eWay app for tracking progress. Many express satisfaction with the prompt communication and regular updates throughout their property transactions. However, some critical voices mention issues with the eWay system, citing server errors that hindered access to files, which detracted from their overall experience. A few customers express frustration, labeling their experiences as disappointing and questioning the firm's reputation. Despite these concerns, the majority of reviews reflect a high level of satisfaction with the service provided.
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