10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
Great description of product, easy to order and prompt delivery. Pillows were well packaged. They came as a pair and each has a nice strong pillow prorector. The firmness of the pillows is the best. Will be buying more
Prompt delivery and good quality product
Very comfy pillows, highly recommended
Great quick service. Notified when parcel was dispatched etc. Very happy with everything. Second lot of these pillows
Very helpful products brilluant
good prompt service
Best pillows iv had in a long time
Super fast delivery, we purchased the duvet & firm pillows, the quality is excellent, the duvet so light that you actually don't feel it on you at night.
Delivery was great, driver was brilliant, no mess,no damage, very clean. Product is amazing !!
Quick delivery We have ordered soft pillows several times now. Quality materials.and very comfy pillows.
Excellent communication after placed order,delivery was on time and delivery person was very helpful. The mattress is very comfortable and well made .
Always use Premier inn great room good price.
Delivery went well thanks the mattress is perfect we have slept really well and woke up refreshed highly recommended From a friend 🧡 will recommend you all times you pay for what you get 💯
Easy ordering, quick delivery and excellent product.
the bedding stunk, the bed side draws where really dusty, my phone gathered so much dust. internet and reception on my phone was terrible. the receptionist where friendly and welcoming though
Easy to order and quick delivery These are premium pillows, we have just bought 4 more after trying 2 to start with
The pillows we got are very comfortable and good quality
Arrived on time good quality
Great product
Great product
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
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Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
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