Excellent service very quick delivery too
Excellent service I’m very happy with my pillows thank you

10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
Excellent service I’m very happy with my pillows thank you
Just like the gear after my stays at premier inns
Great staff, nice room, comfy bed and lovely breakfast
Brilliant fast delivery and nicely packed
Great service as usual
I ordered soft pillows after a recent visit to a Premier Inn at Gosport. The pillows are extremely comfortable and I am happy with the purchase. Ordering and delivery were great as well. Looking forward to my new Premier Inn mattress being delivered next week.
Great pillows, got a set of both firm and soft ones, price had went up a bit since last purchase but suppose cost of living had increased
Think I’ve found the best pillow at last
Stayed in the Premier Inn Edgeware road London Easter Bank Holiday for 3 nights 2025, have stayed several times before over the years and it has always been border line but location and price made it bearable. However it has taken a dive for the worst see pictures of dirt , 3 night's no room service no refreshments replaced.DIRTY cupboards windows and under the bed.
Lovely pillows and protectors, just perfect for me. Quick delivery and value for money.
Great service and lovely pillows
Ordered some soft pillows & they arrived within a couple of days & were as good as the ones we had when we stayed in the premier inn
Easy website to navigate and order. Quick delivery and item well packaged. Good quality pillows.
The items were delivered on time and the products are very good just as comfy as the hotel
I love the soft and firm pillows.
Quick delivery, lovely pillows
Excellent quality and value
Great service and a great product
Great to be able to buy the same pillows which always allow me a decent night’s sleep. Easy to order and reasonable delivery time. Great that the pillows are sold as a pair with protectors.
Best Duvets & pillows I've ever purchased Quality is Amazing!
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
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Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
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