Arrived promptly
Soft, comfortable, bounce back after sleeping on them. Arrived promptly.

10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
Soft, comfortable, bounce back after sleeping on them. Arrived promptly.
Lovely duvet, the only reason I didn't give 5 stars is, you have to wait so long for it to be delivered.
Delighted with our pillows. We purchased both the firm and soft. Both were equally soft and so comfortable. Family staying over commented on how comfortable they were too!
Great items, daughter purchased from them first then we bought the lot. Was shipped quickly and must say nice items of bedding in striped white covering for the duvets. Ordered pillows that are firm these are very firm. Also got the soft ones and my preference is these. Good quality now waiting to order my bed from you. :)
Excellent quality
Great product as described.
Great Site and Super Duper Pillows. Also received them very quickly.
Easy to order and fast delivery
Our pillow becomes flat after sleeping for one night. That’s very disappointing. My partner is so excited but the quality does not meet expectations. Unfortunately, she is very busy with exams and can’t arrange the return, and this has wasted my money and didn’t turn out to be nice gift for her.
Great prompt service to match a great product
Pillows arrived the next day (on standard delivery!). Fab pillows, now I can have a premier inn good nights sleep at home!
Fantastic pillows and very quick delivery.
I always sleep well at Premier Inn and thought buying the same pillows was worth a try to help my painful neck. It works! Upped my deep sleep no end having binned my old pillows. Quality is great and zip pillow cases so hygienic.
Quick delivery, product as described.
Very quick delivery. Pillows just like hotel
Premier inn Handed over to Evri for delivery. Not received to date. Customer service helpful but no notification as yet to new delivery
The experience was very efficient and quick. The only improvement I would suggest is that it would be helpful to have on offer a pack with one firm pillow and one soft one, instead of either two firm pillows or two soft pillows.
Only had them a few weeks and they have gone flat already not what I expected for the price not happy with them at all
Very quick delivery. Great product. Will buy again.
Pillows are great. Would definitely recommend
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.