Postoffice has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Just been to drop off a package at the Post Office in the Horsefair, Kidderminster. And the staff were absolutely vile! So pointlessly rude and unhelpful! We will be taking our custom elsewhere in future. If I could give 0 stars I would. Vile people.
We had a great postman last year, and then he retired, gone to pot since, I have not had any mail for weeks unless it was a parcel, they deliver at random times as well. I often get mail that is intended for someone else! This time I chaised the postman down and gave him the letter back that he had posted through my door. I’m expecting some important stuff as well! Bedford is the town and MK41 is the area
I want to express how wonderfully I was treated at Calhoun Ky post office. I needed a passport and didn’t know how to go about it. Dawn helped me on two different occasions. Dawn was very patient and helped me to get documents I needed as I didn’t know how to use the internet very well. She was very informative, wrote down contact numbers for me. Helped me to understand why I needed these documents. I am grateful to her. Please give her a raise, she is worth it!!!
Do not bank with the post office unless you never want to see your money again. It is impossible to transfer or withdraw your money. My husband has just spent the last 3 1/2 hours on the phone and online trying to transfer his money. We have just sent our third email regarding it and still no response.
No description available yet.
Website
postoffice.co.uk1,000 total • Write a review
This local Kew post office can be good. However today they wouldn’t take my Amazon return so had to go into Richmond.
2 more parcels that have gone missing. Needed for New Years Eve for Charity. But they they are the worst delivery company there is. I would give them 0 if I could. But the executives are getting paid what they want. They would tell us that they need to be paid like this to motivate them and you must pay them a high salary, to get "them" the best people. Forget get it Post Office you have let us down AGAIN, due to your incompetence.
Early in December my wife sent a paid for NEXT day delivery to our niece in Coleford Gloucestershire. Did it arrive next day? did it heck.on 17th December niece was told that no-one was home (that was a lie) it is now 29th December and the item has still not been delivered. My wife is going to the Post Office tomorrow (Monday) so I wonder what lies my wife will get told again. I think the PO have got a book of excuses to tell unhappy customers (I'm sure there are lots). I wonder if the buyer of the PO has been told a lie as to how good the PO is. Never trust the Post Office with any of your items as you are taking a chance on whether it will be delivered. UPDATE 04/01/25. The package has just been delivered this afternoon. I think this atrocious of the terrible service of the Post Office. This mix-up by the PO has cost my wife rather a lot of money, but will she get an offer of any compensation, probably not. Registered postage for next day delivery 7th Dec 24, delivered 4th Jan 25. I will not use the Post Office ever again for registered delivery, I will use a proper postage service.
The branch finder opening hours published online are a waste of time in Plymouth when shops like the one in Southside street, Barbican, are run by obnoxious unreliable staff who only open the Post Office counter when they feel like it. Have made a complaint on the Post Office website about the disgusting attitude of these staff and the manager's belligerent response when I told him their website said they were supposed to be open. The post office didn't reply to my complaint, apart from issuing a "ticket", and have just just left it hanging.
We drive down from Fleet town because the staff and everything about this PO is remarkable. Instead of long waits elsewhere in the area we are always served quickly with competence and friendliness. There is a great shop attached for groceries and much else. We cannot recommend this PO too highly and there is also parking.
Once again every Xmas/birthday card I have received recently has been very kindly pre-opened (even though it was at the sign for service level). I think it is really sad that my nieces will never know the anticipatory joy of getting some money in a card through the post, due to people’s in this organisation seeing cards as a supplement to their wages.
Received a card from the Llanelli sorting office on the 23rd December instructing me to pay a duty cost for a parcel. Went to collect it on the morning of Christmas Eve and the place was closed! Queues outside and no answer at the door. A rubbish service at an ever escalating cost!
The service at Heywood (near Rochdale) Post Office is atrociously slow. Even when it’s not going up to Christmas the wait time is ridiculous mainly because one of the four (not all open) counters is only for anyone paying bills and most customers are not. The manager is very often abrupt and only the female member of staff greets the customer.
Re BN111511802GB, this letter posted, recorded delivery and signed for on the 13th December, as of todays date no proof of attempted delivery! No signature, nothing! What a shambolic service.
