PLS Solicitors Reviews

PLS has been brilliant from the start to the end. when ever i needed to ask a question they were always happy to help. the Alex team were brilliant and answered all my concerns, they have been patience with my delays. i would say communication was key and they communicated very well.

As first-time buyers, we were incredibly pleased with the service provided by Sean and PLS Solicitors, who made the entire process smooth and stress-free by keeping us informed and being approachable every step of the way. Highly recommend!

I had a good experience with Liam from start to finish with what I believe was a very difficult transaction. No fault of Liam’s but the landlord. Liam always provided up to date advice and got used to my rhythm and placed a weekly call with me to provide me an update. Pleased to say we have now exchanged with a completion set for Jan 2025.

Really great and responsive service.

PLS solicitors was recommended by my Vendor. Every experience from start to finish has been excellent. I had 24/7 access to their portal that allowed me to track the progress of the purchase. The staff were polite, honest and quick to act. Keep up the good work. Grace

Liam made the whole process of buying our first home really easy and every time we had questions or needed help we felt supported and got our answers really quickly.

Avoid this company at all costs! We chose them based on Taylor Wimpey’s recommendation, but it was a huge mistake. Their initial quote doubled by the time we reached completion. When we asked about the timeline for receiving funds from the bank, they assured us it would be handled directly by the bank. Weeks later, we discovered the bank had sent the money to PLS, who then withheld it until we chased them repeatedly. This company not only provides misleading pricing and incorrect information but also withholds funds without reason. Absolutely untrustworthy. Edit - STILL have not received reimbursement dispute the fact they have the money for a month now. It seems here they reached out but never answered my queries is just all for show

Thank you to the legal team for their help. They responded promptly whenever we faced issues. I would like to express my gratitude here.

Shahrukh, absolutely superb from start to finish.

Excellent. Shahrukh was amazing from start to finish. Always emailed back within the hour, always had time to take my call, always explained everything to me, what we was waiting for or what the next step was, nothing was ever a problem for him. Shahrukh made the process seems far to easy but I know it wasn’t as the other solicitor's was hard to reach dodging calls and emails. Shahrukh did everything we wanted and got us in before Christmas, from agreed sale and completion and In our new house in 9 weeks, Shahrukh made it happen. Can’t thank you enough !

From start to finish, Amy and her team (Chloe in particular!)were absolute professionals, keeping us updated through our house sale and new home purchase . Everything went smoothly and quickly and we’re now in our new home! No stress, no worries. The least stressful move I’ve ever had! Thank you!

I have chosen PLS for my house purchase and I am very satisfied with the services they provided. They always reachable and clarify things as necessary. My case handler Sean is very kind in explaining my queries and guided me throughout the purchase journey. Thanks to him. I would highly recommend PLS. I have already started referring PLS to my friends.

Don't bother they get everything wrong. No one takes responsibility, they just send emails to each other. Don't have your best interests at heart.

Don't bother they get everything wrong. No one takes responsibility, they just send emails to each other. Don't have your best interests at heart.

I chose PLS for my house purchase and they were fantastic. Communication from the start was brilliant by the welcome team. Then my case handler Shahrukh and team manager Caroline were on hand for any questions or queries along the way. Very prompt and efficient at every step of the way and they ensured I knew what my next steps and actions were. I loved their online portal and easy to use document viewer, over all I felt thoroughly supported and knew exactly what was going on.

One of the best solicitors. My case was delivered with so much professionalism. Exceptional service

As a first time buyer, PLS were “pushed” on me by the New Homes Group who were acting on behalf of the seller. I naively went with them against my better judgement. Not really sure what value they added. Paid their fees but had to tirelessly and constantly chase them up. Such a poor service, they sat on my case delaying my property purchase. I got better service from the sellers solicitors who in the end did more for me than PLS did. Don’t believe me, just trying phoning them up. You’ll struggle to get through to anyone despite it saying you’re first in line. Incredibly frustrating! I will be going to the Solicitors Regulation Authority to report them and would advise anyone else who has experienced a poor service to do the same. If I could go back in time, I would heavily avoid PLS and as a result, I’m confident my property purchase would have been completed months ago without issue and without any stress. Six months on, the land registry haven’t received anything from PLS and I still haven’t heard back from PLS regarding my complaint raised.

PLS Solicitors helped me to buy my first home. Ellie Hammer team handled my file and they did a fine job. Lucy and Isabelle always answered my questions on time. Please note, it is better to call them and ask your doubts as it will be quicker. Emails might take a bit longer. I am giving 4 stars because improvements needed in the quote team. Quote team needs to give the initial quote based on analysing the circumstances of the client rather than just a quote without any considerations. Apart from that everything went well. Thanks PLS and special thanks to Lucy :)

Excellent service for my remortgage. Very efficient, quick and easy process.