Pinoy Tourism receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good day! I just wanted to thank you PINOY TOURISM, it’s my second time around to booked this EXCELLENT travel agency . The staffs are very accommodating and very responsive specially to sir EMIL who’s assisting me till the end!! Highly recommended this travel agency,best experience ever!🙏
July 1 – We visited Pinoy Tourism (agent: Ms. Cyra) to apply for an A-to-A exit. My boyfriend trusted her since she was the one who booked their tickets for their vacation in 2024. She offered a Sharjah flight for July 3, which we accepted because he needed to exit as soon as possible. We paid AED 1845. Initially, we thought she would apply for a Sharjah visa, as other agencies had told us that Dubai visas were risky due to high rejection rates. However, we later learned that what she actually offered was for a Dubai visa. Ms. Cyra explained that for cancellation cases, they typically apply for a Dubai visa, but for tourist visas, a Sharjah visa is being applied. July 2 evening – My boyfriend left Abu Dhabi for his 3 AM flight from Sharjah on July 3. July 3 – He exited to Kuwait and then returned to Sharjah, waiting for his visa. Before 6 PM, we received notification that his visa had been rejected. She informed him and asked if we wanted to reapply for a Sharjah visa, which would cost AED 1378. Given this situation, I decided to check with another agency and Re-applied his visa. Unfortunately his visa is still waiting for approval. July 5 Before 6PM, i received a call from Ms. Cyra, informing that we needed to book a flight for my BF ASAP because immigration had called and receive a warning that if he didn't leave that night or early the next morning, he would be deported. I asked her to check available flights and costs, and she found a one-way flight from Sharjah to Singapore for AED 4169. I called my friend, a travel supervisor at Bin Saleh, for help, and she contacted Ms. Cyra to discuss the situation. My friend advised me not to book the ticket, saying it was unlikely that immigration would call over the weekend, especially given that no visas were being approved. Following her advice, I decided not to book the flight. July 6 – At 11 AM, my boyfriend’s visa was approved, and he entered the UAE. To anyone reading this, please be careful when dealing with agents, even if the company is legitimate. You might experience something similar, and it seems some agents are taking advantage of the situation.
Extremely disappointed. When I asked about the possibility of an overstay fine, the agent said nothing and didn’t suggest rescheduling, even after seeing my mom flight details. She should have advised me properly, but showed no initiative. I ended up paying a fine and needing an outpass—all of which could’ve been avoided. Not professional at all.
And what happened with appointment was that we were clearly told ( on voice message) that our appointment is on 2/5/25 and then on 30/4/25 around afternoon randomly while discussing documents we discovered that appointment is on 1/5/25 ( No one mentioned to us that appt date has been changed) We had booked train tickets (140£ for both of us) to london on 2/5 We had to urgently book an emergency leave from hospital in order to attend appt on 1st and we even faced loss of 140£ train tickets since they were non refundable !!!
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pinoytourism.co.uk184 total • Write a review
Pinoy Tourism is very trustworthy company. They are very professional. They guide Experience was outstanding. All efforts and timely communication from all staff members were too good. They can manage VFS appointment with a very short time. Overall I love their services.
Date of experience: September 30, 2023
Pinoy Tourism is Awesome! They helped us all the way from completing the documents up to the day of our visa appointment. Mr. Faiz was very helpful, he even escorted us going inside BLS, he was friendly and never was there a time that he didn’t respond to our queries! Thank you!
Date of experience: September 28, 2023
Lyn helped me to book a slot for the appointment quickly and helped to answer many questions i ask! Thank you for helping , this agency helped me to get me a schengen visa in short period of time when it was really urgent for me. Now i can go to europe! Thank you!
Date of experience: September 27, 2023
Applied for tourist visa two times with another company and got the visa Rejected. One family member advised me to give Pinot tourism a try as i had given up. But I thought let me give them a try as we already booked everything hotel, tickets etc. and must say after few day waiting got the visa application approved wish I used them the first time and they were reasonably priced.
Date of experience: September 18, 2023
Thank you so much for your help I am so happy they are so respectful and kind thank you again
Date of experience: September 15, 2023
They made everything easy for me. From my documents preparation, taking a schedule appointment when it was hard to get one to pass it for the visa application. They were patient, respectful and polite in every way. Thank you so much. Excellent service
Date of experience: September 5, 2023
everything went smooth and everybody is helpful and approachable
Date of experience: September 5, 2023
US
Thank You Pinoy Tourism UK and the team for helping me on my Spain Visa Application. Even on a weekend they will reply to your questions and queries about your application and they checked your papers first. I’m a First Time Schengen Visa Applicant and it was really smooth. Thank you 😊
Date of experience: September 5, 2023
