Peak Footwear

4.5 out of 5 stars
4.5
Excellent160 reviews

TrustScore

4.5
4.5 out of 5 stars
Excellent
5 out of 5 stars
129
4 out of 5 stars
13
3 out of 5 stars
2
2 out of 5 stars
1
1 out of 5 stars
15
160 reviews in total

Review summary

Peak Footwear is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

New foot comfort

After years of foot pain, I can wear these lightweight shoes all day without my feet hurting! I can’t believe it! I’ve s...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Unusually good customer service

Quick response and answered the question I had. Very much appreciated and great customer service.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The shoes are great

The shoes are great. I still have neuropathy pain but not near as bad as it was. I can walk farther then in along time a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great shoes - Great price!

If you are like me, and want to feel grounded, these are the best shoes for that. I have tried other “barefoot” shoes. T...Read more

0
0
🔥 High engagement

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Mina
Mina
1 reviews
3 months ago
5 out of 5 stars

I have very sensitive skin

I have very sensitive skin, and the bottoms of my feet are also extremely sensitive. I was very skeptical about the shoes when I saw them because they looked too thin to be useful. However, I was very surprised at how comfortable they were, and there was no pain on the bottom of my feet when I walked. The only issue I had was with the long tongue of the shoes. With the way I walk, I cause the tongue to slide annoyingly to the side. As for the shoes, they are great!

Helpful?
Rita B
Rita B
1 reviews
3 months ago
5 out of 5 stars

I had a question after I placed my order

I had a question after I placed my order and Abby responded, acknowledging receipt of my email and that she would look into my concern for, hopefully, a resolution to my liking. She kept me posted on her research and in less than a few days, my concern was resolved to my liking. Customer service is very important to me. Abby at Peak-Footwear didn’t drop the ball or make promises that couldn’t/wouldn’t be kept. Thank you Abby and Peak-Footwear!

Helpful?
3 months ago
3 out of 5 stars

Kudos to Customer Service

Shout out to excellent customer service. Lyza was especially kind & courteous to an old lady who isn't good with computers. I made a mistake & she was so kind to correct my order & give me a refund even though it was my fault. Love the shoes too.

Helpful?
Donna Shutter
Donna Shutter
1 reviews
3 months ago
5 out of 5 stars

My feet and legs feel better.

My feet and legs. Feel better while wearing these shoes than any others.

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3 months ago
5 out of 5 stars

My balance has improved so much since…

My balance has improved so much since switching to these. I think it's because I can actually feel the ground.

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Ted
Ted
1 reviews
3 months ago
5 out of 5 stars

Customer service

Their Customer Service is the best Ive ever encountered. Quick response & fair in dealing with the issue. It was a pleasure doing business with them.

Helpful?
3 months ago
5 out of 5 stars

Great Customer Service from ABBY

ABBY was my customer service representative. Responses were quick and resolution fair. There were many reviews saying returns had to be sent at customers expense to China, however, that was not my experience. I received a replacement with little hassle and very promptly.

Helpful?
3 months ago
5 out of 5 stars

Excellent+ customer service

I have asked Maddie's expertise for several different items (correct size to order as I have a 6.5 shoe size, how to clean the shoes when dirty & other useful information).Each time the response has been quick, suggestions thoughtful & extremely helpful regarding my new shoes from Peak. I have since ordered another pair of shoes from Peak for wear during the fall & winter. I look forward to the same service again, should I need it. Maddie has been VERY helpful & the rapid response has been greatly appreciated. I have never gotten such quick & helpful responses from other companies as I have from Maddie.

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Marsha Harris
Marsha Harris
1 reviews
3 months ago
5 out of 5 stars

My shoes are great

My shoes are great. They give me the support I need. My ankles feel better and my knees feel better. I love my shoes.

Helpful?
3 months ago
5 out of 5 stars

Edward was extremely helpful…

Edward was extremely helpful in getting my return order traced and replaced with the proper size. We had been waiting since April. I do not recommend returns but if you must, request Edward. All issues were resolved in less than a week.

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Jeannette
Jeannette
1 reviews
3 months ago
1 out of 5 stars

Well the shoes were Too Big and it was…

Well the shoes were Too Big and it was the smallest size so I wanted to return and get my $70.00 back. Well I have to return to CHINA AT MY COST...OR A 30% DISCOUNT ON ANOTHER PAIR THEY DO NOT HAVE SMALLER SIZE. WHAT A JOKE WILL NOT RECOMEND TO ANYONE.

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Carol Griffin
Carol Griffin
1 reviews
3 months ago
5 out of 5 stars

Timely and accurate support

I was unable to find my shipping information and reached out to customer support. Edward responded very quickly even though it was a weekend and provided the information to help me track my order. He included the links for tracking as well. Very much appreciated.

Helpful?
Stella
Stella
1 reviews
3 months ago
4 out of 5 stars

I love the feel of the shoes

I love the feel of the shoes, it's like not having anything on your feet. However, because of my weight getting them on is a bit difficult and tightening them more so. My biggest issue is the fact that my R foot hurts after I wear them, again it could be my weight.

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3 months ago
5 out of 5 stars

A friend told me about these shoes

A friend told me about these shoes. Live how they look and how light they are. They fit great and I can wear them all day with no foot pain. Thanks for such a great product. I plan on ordering two more pairs.

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Joanie
Joanie
1 reviews
3 months ago
5 out of 5 stars

Great Custer service

There customer service is great. Anytime I've needed help they get right back to me with answers and if need be explanations.

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3 months ago
4 out of 5 stars

staff helpful and responsive

there were problems with the delivery but staff at Peak Footwear were helpful and resolved the problem.

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5 months ago
5 out of 5 stars

I absolutely love the barefoot shoes.

I absolutely love the barefoot shoes., can walk now without pain in my back or sides of my hips. I wear them all the time. I’ve told everyone I know about these wonderful shoes.

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Sophia Davis
Sophia Davis
1 reviews
5 months ago
5 out of 5 stars

Amazing comfort and great quality.

Amazing comfort and great quality.

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5 months ago
5 out of 5 stars

Adjust your typing speed

Adjust your typing speed

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Diane Neris
Diane Neris
1 reviews
5 months ago
5 out of 5 stars

There was a delivery snafu that was…

There was a delivery snafu that was fixed by the customer support team, ending with success, wonderful shoes now on my feet!

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