Peak Footwear

4.5 out of 5 stars
4.5
Excellent160 reviews

TrustScore

4.5
4.5 out of 5 stars
Excellent
5 out of 5 stars
129
4 out of 5 stars
13
3 out of 5 stars
2
2 out of 5 stars
1
1 out of 5 stars
15
160 reviews in total

Review summary

Peak Footwear is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

New foot comfort

After years of foot pain, I can wear these lightweight shoes all day without my feet hurting! I can’t believe it! I’ve s...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Unusually good customer service

Quick response and answered the question I had. Very much appreciated and great customer service.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The shoes are great

The shoes are great. I still have neuropathy pain but not near as bad as it was. I can walk farther then in along time a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great shoes - Great price!

If you are like me, and want to feel grounded, these are the best shoes for that. I have tried other “barefoot” shoes. T...Read more

0
0
🔥 High engagement

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3 months ago
1 out of 5 stars

This was the absolute worst transaction…

This was the absolute worst transaction I’ve ever had in my life. Bought these for a friend because she doesn’t know how to use the Internet and it was miserable from the start took them three weeks to get here from California, but then when I needed to return them, I had to to return them to China. They have no 800 number no one gets back to you until three days later when you threaten them and I will tell everybody and anybody who is willing to listen and even if they’re not not to trust this company. It has been an uphill battle just to get a refund for shoes that came in a dirty plastic bag. They told me to return them the way they were shipped, But I had to put them in a box and send them all the way to china. Horrible service horrible product!

Helpful?
3 months ago
5 out of 5 stars

mistake

made an error and they promptly corrected it

Helpful?
3 months ago
5 out of 5 stars

Good Customer Service

Response from Peak Footwear was timely, and Abby was very helpful in answering my questions.

Helpful?
Bonnie Rowley
Bonnie Rowley
1 reviews
3 months ago
5 out of 5 stars

Abby was great in fixing a situation…

Abby was great in fixing a situation where the shoes didn’t fit. I still am u happy with having to pay to send the shoes back to China, which costs a fortune. But she at least gave me 50% off another pair, since I’m not returning the 1st ones. Thanks, Abby!

Helpful?
customerWilla
customerWilla
1 reviews
3 months ago
5 out of 5 stars

I would like to give a lot of credit…to lyza

I would like to give a lot of credit to Lyza. She was so much help. It was a month and over and I had not received my shoes I had ordered. I thought the company was a scam and thought I just lost my money. Lyza assured me it was not and she would look into where my shoes were. I had checked and saw they had passed through customs in Chicago. She done a great job. I received my 2 pairs of shoes yesterday and love them. They are so comfortable. I ordered another pair yesterday out of the winter collection. Hopefully these will come sooner. Again Lyza needs a lot of credit. Willa Harvey

Helpful?
Ruthie
Ruthie
1 reviews
3 months ago
5 out of 5 stars

Lyza gave us great support

Lyza gave me very prompt, courteous and supportive information about my question. I am very pleased!

Helpful?
Erin Miller
Erin Miller
1 reviews
3 months ago
5 out of 5 stars

These shoes make me want to walk more

These shoes make me want to walk more. There's something about how natural they feel that's really appealing.

Helpful?
3 months ago
5 out of 5 stars

Excellent Customer Service by Maddie !!

I have a back issue and the shoes, although very comfortable, didn’t help my back. I requested a return/refund and Maddie suggested the arch support insoles at a discount. I am so very happy with the customer service she provided. Thank you Maddie !!!!

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3 months ago
5 out of 5 stars

Easy to order online

Easy to order online. Lots of choices.

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Mitsy
Mitsy
1 reviews
3 months ago
5 out of 5 stars

Abby helped me

Abby was very helpful in getting to a solution that was reasonable to all of us

Helpful?
Olympia Oakes
Olympia Oakes
1 reviews
3 months ago
5 out of 5 stars

Great customer service too when I had a…

Great customer service too when I had a sizing question. The company really cares about getting the fit right.

Helpful?
Jamie Turner
Jamie Turner
1 reviews
3 months ago
4 out of 5 stars

I love how quiet they are when walking

I love how quiet they are when walking. Perfect for early morning walks without waking the neighbors.

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Lena kelly
Lena kelly
1 reviews
3 months ago
5 out of 5 stars

Great shoes for people with sensitive…

Great shoes for people with sensitive feet. No pressure points or uncomfortable rubbing anywhere.

Helpful?
3 months ago
5 out of 5 stars

My massage therapist recommended these…

My massage therapist recommended these and she was absolutely right. My posture has improved noticeably.

Helpful?
3 months ago
5 out of 5 stars

These are the most comfortable shoes

These are the most comfortable shoes. I have neuropathy and balance issues and these have really helped. Makes me feel safe. I am 67 years old and have many health issues. I will be telling everyone I know about these. Thank you.

Helpful?
Laura Gottler
Laura Gottler
1 reviews
3 months ago
5 out of 5 stars

Great customer service

Abby helped me out so much by not getting my debit card charged twice for the same order. I payed a day ahead of time for my scheduled order and she made sure I only got charged once.

Helpful?
customer
customer
1 reviews
3 months ago
5 out of 5 stars

The most comfortable shoes I’ve ever…

The most comfortable shoes I’ve ever put on my feet. I’ve always had trouble with shoes. Not these as soon as you put them on they’re comfortable.

Helpful?
Allen
Allen
1 reviews
3 months ago
5 out of 5 stars

Outstanding Service

My experience was a pleasurable experience with ABBY, she helped me from the initial start to the final desire result. She even help find my second order, in which was listed under my 2nd email. She continued, to update me and respond always in a timely manner, whenever I email. She is PERSISTENT! A great and valued gift she displayed EFFORTLESSLY! Thank you for her service and YES, I will continue to SHOP and tell others.

Helpful?
3 months ago
4 out of 5 stars

Very comfortable

Very comfortable, almost like being barefooted without the pain of walking on gravel. The splayed toes even help my balance, being of a certain age. Only thing is they're a bit harder to put on than some. The date I gave below is erroneous. I wear 'em every day. Positive review.

Helpful?
Chad Stanion
Chad Stanion
1 reviews
3 months ago
5 out of 5 stars

Thank you Edward for quickly responding…

Thank you Edward for quickly responding to my concern. You were courteous about my concern and it was solved. Thank you again.

Helpful?

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