Pc Helper Software appears to be a technology service provider that offers computer software solutions and technical support services. The company likely provides software tools, utilities, or applications designed to assist with computer maintenance, troubleshooting, or performance optimization. They may also offer technical support services to help users resolve computer-related issues and software problems.
Reviewers frequently report negative experiences with Pc Helper Software, citing customer pain points more often than praise. Common complaints include office, office 2021, 2021, emails.
A smaller set of reviewers mention positives such as great, experience, 2019, office. Overall sentiment is predominantly negative based on 10 reviews and an average rating of 2.8 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 10 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 10 most recent reviews.
“Evidence indicates PCH Helper Software is a scam and their Customer Service does not exist”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
Pc Helper SoftwareThis company | 2.8 out of 5 (fair) | 67 out of 100 | — | 10 |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | −1% | 1,000 |
Bottom line: Pc Helper Software is #5 of 5 on overall rating in this group.
10 reviews of Pc Helper Software. Filter by what matters to you.
Over a year ago
purchased Office 2021 pro, 5 device licenses. Loaded on my tablet and after a little less than a year of use something deactivated it. Nothing I do, the key I was sent, reactivates. Only one computer... See more
Over a year ago
Advertized for 5 computers, but only works on one.
Over a year ago
Bought MS 2012 office professional with 5 licenses. The first time worked but I can't get it loaded on my new laptop. No one answers the phone or emails, including via their website. I'm disgusted wit... See more
Quick answers to the questions people ask most.
Our PC Helper Software can diagnose and resolve common issues like slow performance, startup problems, registry errors, and system crashes. It also includes tools for disk cleanup, malware detection, and driver updates. The software covers most routine maintenance and troubleshooting tasks for Windows computers.
PC Helper Software supports Windows 10, Windows 11, and Windows Server editions. It requires a minimum of 2GB RAM and 500MB of available disk space. You can check the full system requirements on our website before downloading.
We offer a free version with basic diagnostic tools and a premium version starting at $29.99 annually. The premium version includes advanced features like real-time monitoring, automatic updates, and priority customer support. Volume discounts are available for businesses with multiple licenses.
Yes, we offer a 30-day free trial of the full premium version with no credit card required. You can download the trial directly from our website and access all features during the trial period. After 30 days, you can choose to upgrade or continue using the free version.
Our technical support team is available Monday through Friday, 9 AM to 6 PM EST via email and live chat. Premium users also have access to phone support during these hours. We typically respond to support tickets within 24 hours on business days.
PC Helper Software is designed to run efficiently in the background with minimal system impact. It uses less than 1% of your CPU and 50MB of RAM during normal operation. The software only becomes more active during scheduled scans or when you manually run diagnostic tools.
You can reach our support team through the help section within the software, via email at [email protected], or through live chat on our website. Premium users can also call our toll-free support line at 1-800-PC-HELPER during business hours.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 40% of recent reviews are 4–5★ and 60% are 1–2★.
Wow, a lot of negative reviews. This would have been enough when I bought my license through them, not to. However I purchased OIffice 2019 1.5 years ago and loaded onto 5 PC's, still works great. I reached out to them once and they responded. Sorry so many good people here are unhappy.
purchased Office 2021 pro, 5 device licenses. Loaded on my tablet and after a little less than a year of use something deactivated it. Nothing I do, the key I was sent, reactivates. Only one computer key was used. Despite using their contact us link, sending several emails over a period of months... NO RESPONSE!!! Evidence indicates PCH Helper Software is a scam and their Customer Service does not exist!
Advertized for 5 computers, but only works on one.
Bought MS 2012 office professional with 5 licenses. The first time worked but I can't get it loaded on my new laptop. No one answers the phone or emails, including via their website. I'm disgusted with this company.
I have SENT A few times emails that I was not able to get the software to download or even work. not once did I get a reply back so I have something that don't even works
I purchased Microsoft Office 2021 Profession Full Version. I was able to download it but after reaching out to customer service numerous times I am still not able to activate. I can not get any results in resolving the issue.
Completely satisfied. I bought Office 2021 Professional Plus and the service group directed me to the right places to resolve the issues. Thank you.
My experience was great!! I was able to acquire what I needed and fixed my issues.
The software wouldn't work on my MAC so I had to purchase MS360 to get excel and word to function. I didnt have time to troubleshoot due to a deadline I had to meet. I am not sure why the programs will not work.
We offer a 60-day money-back guarantee for all premium purchases. If you're not satisfied with the software, you can request a full refund within 60 days of purchase. Refunds are processed within 5-7 business days after approval.
Yes, PC Helper Software automatically downloads and installs updates to ensure you have the latest features and security improvements. You can also manually check for updates or disable automatic updates in the settings if preferred. Updates are free for all users during their subscription period.
Pc Helper Software appears to be a technology service provider that offers computer software solutions and technical support services. The company likely provides software tools, utilities, or applications designed to assist with computer maintenance, troubleshooting, or performance optimization. They may also offer technical support services to help users resolve computer-related issues and software problems.
This profile hasn't been claimed by the business owner.
