PayLater Travel Australia is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Hi there, I love and appreciate the support from Ela, and of course, her hard work to assist me through the online issues regarding our flight. Thank you so much to the team and Ela for helping me out. Thank you, Peta Ah Poe
My first encounter on the assistance chat was with Mila, who asked for the PTL number but then left me waiting and never returned. I waited for 15 minutes before Jaja stepped in. Jaja was incredibly helpful—quickly looking into the issue, resolving it efficiently, and processing my refund. Thank you, Jaja, for your assistance and for reassuring me throughout our conversation that you would take care of the issue. I truly appreciate your support and professionalism.
Very easy and helpful service provided by Ari. Pleasant and polite transaction.
Bettie from PayLater was absolutely efficient and she corrected the name on the ticket immediately after sending an email
No description available yet.
Website
paylatertravel.com.au1,000 total • Write a review
You added over $300 to the flight once I paid my deposit I am waiting for immediate refund of my deposit Ok after some genuinely good comms and customer service updates, the problem was solved and a satisfactory outcome achieved with in days. This is a trustworthy company 5 stars
Easy to use, efficient and a great system to break down the bulk of travel expenses into simple repayments.
