Review summary

Paul Meakin Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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MD
Outstanding Customer Service

It was more than 25 years ago since we last had any dealings with selling a property, and the process has evolved over that time, so we were a little apprehensive. We need not have worried … Emma and her Team were superbly helpful, providing any advice needed, and helpful contacts when asked. Communication was brilliant throughout the entire process. Would we use them again ? ABSOLUTELY !

DS
Very good service

Very good service. Helpful during the purchase of a flat in Selsdon.

Once again Paul Meakin hit it out the…

Once again Paul Meakin hit it out the park! Allison was a massive help and always there if needed..through phone or email! Couldn’t praise her enough!

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Showing 91 - 100 of 512 reviews
MB
5 out of 5 stars

First rate service - highly recommended

We cannot thank Paul Meakin enough for successfully navigating and assisting us through what has been a very stressful and, at times, frustrating experience. With their experience, good humour and charm, the team of Emma, Adelle, Michelle, Amelia and Amy have kept us calm, reassured us at times and provided good sound advice. They have on many occasions gone the extra mile and for that we are extremely grateful. If you want an agency who care about their clients and value their custom, then look no further than Paul Meakin. Absolute first class service

Date of experience: November 16, 2022

H&
5 out of 5 stars

Brilliant, personal customer service and support, highly recommended

We have recently had to walk away from a purchase via Paul Meakin, through no fault of ours or theirs. Despite the disappointment, I have to say that the staff at Paul Meakin in Selsdon have been amazing. We have sadly had a number of property chains fall apart this year and have met a number of different agents; without doubt they have been the best we've worked with so far. We've been kept in the loop very regularly re progress and the team (Gill in particular) has been tenacious and dedicated in trying to resolve some pretty tricky issues and keep things moving forward. Amy has also been a great support, taking us to a number of viewings, and being a great sounding board for our ideas about the house. Can't recommend the team highly enough, and just sad that all their efforts on our behalf haven't resulted in the completed sale they deserve. thank you!

Date of experience: November 16, 2022

P
5 out of 5 stars

Excellent service

From the initial visit from Sam through the sales process and to exchange of contracts we have felt informed and well looked after. Gill has gone over and above to ensure our sale progressed.

Date of experience: November 14, 2022

TP
5 out of 5 stars

House sale went smooth

House sale went smooth. Special mention to Natalie who took control of my situation, and constantly kept me in the loop. Thanks again, Stephen (202)

Date of experience: November 10, 2022

GH
5 out of 5 stars

Fantastic estate agent in every way

Fantastic estate agent in every way! By far the best estate agent we have ever used. As sellers, right from the first price estimate Emma Meakin had the insight into the specific buyer we needed to sell our flat at a better price than other estate agents advised. In the end our buyer was identical to who she described we should be aiming to sell to. The team were amazing throughout, our sale took longer than expected due to issues with buyers that had nothing to do with Paul Meakin and the team were kind and patient throughout and continued to work hard to get our flat sold at the right price. We worked with Emma, Natalie, Adam, Amelia and Michelle and cannot speak highly enough of all of them. So friendly, knowledgeable and professional, they always had our complete trust. On top of all this, their fees are reasonable, their photos and listing of the flat was very impressive and they were always on hand to manage our chain, even stepping up and calling all parties when solicitors were slow. Thank you so much Emma and your fantastic team! We will be recommending Paul Meakin to everyone we know, and have already recommended them to friends who had a similar positive experience.

Date of experience: November 9, 2022

A
5 out of 5 stars

Superhero Aimee

Aimee was proactive, helpful and understanding of my situation. She made the whole process extremely easy. A true superhero.

Date of experience: October 22, 2022

J
5 out of 5 stars

Outstanding!

All of the team at Paul Meakin Selsdon have been amazing throughout my sale. The service from start to finish was outstanding. Thank you to Sam and Gill especially.

Date of experience: October 17, 2022

SA
5 out of 5 stars

I bought my property in New Addington…

I bought my property in New Addington through Paul Meakin and as a first time buyer, the whole process was difficult at beginning. But the supports and professional advices that I received from the team in the Addington branch made it easy for me as things were progressing. The whole team were fantastic and very helpful especially Amy Hedgecox who I first met while I was viewing properties in different areas. Also, Natalie Chapman was amazing, she replied to my emails promptly and answered all my questions. Though, there were so many other staff that assisted me during the processing but I only remembered Amy and Natalie. Thanks to you all

Date of experience: October 16, 2022

AD
4 out of 5 stars

Lettings at Paul Meakin

Paul Meakin managed the letting of our house efficiently and courteously. Allison Banks replied quickly to emails, liaised with the tenants and managed remedial work that needed to be carried out.

Date of experience: October 15, 2022

rb
5 out of 5 stars

Really helpful

Really helpful, managed great with confidence.

Date of experience: October 3, 2022

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