PANZERA Watches receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.
Bestellung, Versand, Uhr... alles super gelaufen. Nach der Bestellung habe ich den Armumfang angegeben, das Armband wurde gekürzt. Die Uhr war mit DHL express innerhalb von 5 Werktagen von Australien bei mir zu Hause in Deutschland. Zoll etc wurde alles geregelt. Perfekt und super schnell. Die Uhr macht einen wertigen Eindruck - super verarbeitet, schöne Box.
On 5/21/2025 I purchased and paid the total for the Classivo watch, model number (C43C-01WL13A) to give it to my father as a gift and to this day all I have received are excuses that it is a (pending order due to high demand), (that I would receive it in mid-June) (that there is an unexpected delay that they would receive the merchandise in the first week of July) I told them to stop making excuses and give me a solution, a refund or exchange of the watch. Customer service is very poor and takes a long time. I think they should not accept payments for watches that they do not have or know when they will have it. Do not lose customers, improve your services!
Paid for a watch on may 29th 2025. Did not hear anything from them yet. No confirmation of the order nothing. Sofar quite disappointing.
First and foremost... I can't give my opinion on my watch purely because I don't have it! The criticism is purely on the way Panzera as a company deal with enquiries regarding orders that have been placed with themselves...... simple answer is, they don't! For a company that states on there own website that any enquiries/questions would hopefully be dealt with in a 24hr window,well that certainly is not the case. I ordered my watch on the 8th June and according to the website on International orders, it would be shipped within 7days, I have sent them 3 e'mails asking for any kind of update when watch would be shipped.... no response whatsoever which i find very dissapointing.So if you like the look of the Panzera watch,please do not hold your breath awaiting shipment OR communication between Panzera watches and the client. Extremely dissapointed customer Sam Brown
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panzerawatches.com100 total • Write a review
From when l ordered a wrist watch until I received it everything went to plan I was kept well informed at every step in the assembly of the watch also the delivery date was spot on, The watch is a Aquamarine A45C I have had it for approximately three months now a very comfortable and easy to wear a brilliant time keeping watch and well designed.excellent company to deal with.
Date of experience: June 13, 2024
I bought two whatch from Panzera one,Time master 45C in 2022,and one Fliger 45 GMT in 2024. I love this two whatch for now are very precise and good looking i use both, every day.The watch is excellent value for money and good quality. Absolutely delighted with the purchase and will definitely be buying again.
Date of experience: June 10, 2024
I received a Panzera watch as a birthday gift in 2021. The watch looks amazing, and I have received many great comments about it. However, the crown and stem simply fell off the watch as I was trying to change the date in early May, 2024. I do like the watch, but I'm concerned with the quality of the product as I never had owned a watch where the crown comes off. I have reached out to their customer service department by email trying to get it fixed or replaced. Unfortunately, it has been a long process to receive clear and quick responses from the company. Today June 10th, I received an email mentioning that I can purchase parts and for more than 100$ with shipping and have it repaired by a local watch maker which will also charge mor than 100$ for repairs. Not impressed....
Date of experience: June 10, 2024
Panzera offers an excellent service, many thanks, Now I got my new watch and everything is fine. I love to wear the new watch (I already have 5 other Panzera watches, all of them are fine).
Date of experience: June 7, 2024
