Paisley Freight has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
Booked a collection. Was given a 2 hour expected collection time. Was in my garage getting it ready for collection. They rung my doorbell and 60 seconds later left. It takes me that to walk from my garage. After speaking to paisley freight the supervisor is rude and unhelpful. Would not recommend
Great service, booked on Sunday for Tuesday collection and delivered this morning (Wednesday). Thanks
Firsr class performance .. very impressed! Many Thanks.
I recently sent two bikes with them via their courier partner. I couldn't believe the damage that was inflicted to both bikes on separate occasions. I seen photos of the damage and I must admit it was shocking. The bikes where properly packed up in bike boxes with internal wrapping for more protection. I have sent bikes in the past with no problems until now. Both of these bikes where practically brand new as well. One of the pictures it looked like the box had been run over by a lorry? That was bad enough but what was really terrible was the lack of support and negative responses from them about trying to resolve this or indeed make a farcical claim through their so called insurance, it looked liked you had a form to fill in that asked everything from you which wasn't really all that relevant in my mind? My feeling is that this was to put you off claiming (maximum £100)? Anyway shocking service from them recently and would never use them again.
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paisleyfreight.com690 total • Write a review
Very poor experience. Held my item as they said it was over size, I disputed this. Wouldn’t send or return my item until I paid a disproportionate fee. Basically conned me. Do not use!
Fantastic service from start to finish, will use again.
Excellent service. Easy to book, quick pick up and delivery. Have used them before, will use them again. Thank you.
Spot on service, quick pick up delivery, easy to book as I just scrolled down the list to exhaust and then paid small amount to transport item overnight.
Great service from booking online to delivery, easy to use & really good prices
Top service will defiantly be using again and the prices are decent too
terrible service, damaged all alloys during delivery. Extremely reluctant to proceed with any claim and will do anything in their power to ensure you can not claim against them
Exactly as described.Picked 4 tyres up on time.Courteous, professional driver. Good communication. Have used them before, will use them again. No problems.
