OTR Solutions

4.535483870967742 out of 5 stars
4.5
Excellent155 reviews

TrustScore

4.5
4.535483870967742 out of 5 stars
Excellent
5 out of 5 stars
134
4 out of 5 stars
2
3 out of 5 stars
2
2 out of 5 stars
2
1 out of 5 stars
15
155 reviews in total

Review summary

OTR Solutions is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst kind of company

Worst kind of company. Closed my acc without even telling me the reason and took 2 months to give me my letter of releas...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

A good lead/guide for business

A good lead/guide for business. Thank you for your support.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I appreciate for the help

I appreciate for the help

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

No different than any other factoring…

No different than any other factoring co. fuel card program is trash and proposed it to be sooo beneficial. It's not a c...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
5 months ago
5 out of 5 stars

I use ones cart for all

I use ones cart for all I think it’s work with unon price Easy ups Thanks

Helpful?
5 months ago
5 out of 5 stars

OTR SOLUTIONS has outstanding customer service

Team Emory. The team is extremely knowledgeable and helpful, it is a delight to work with them.” “I highly recommend this business” “The service quality is truly exceptional. Thank you Team Emory

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Fast payments

Fast payments, hassle free invoicing process. Reliable company. 5 years with OTR solutions.

Helpful?
Rod
Rod
1 reviews
5 months ago
1 out of 5 stars

It’s awful

It’s awful, all the time there is a problem with one par of their procedure, delay in payment and not cooperating with the owner operator, customer service is below zero and when contact them they do not care about the situation and just throw an stupid answer . DO NOT WORK WITH THEM AT ALL.

Helpful?
Mr. Epps
Mr. Epps
1 reviews
5 months ago
5 out of 5 stars

Great Job Nichole

I just wanted to leave a review for Nichole Corrigan. She has helped me tremendously with a hiccup I was having with my previous team. I love the fact that she actually listens and resolves. As normal as this sounds, in business these days these characteristics aren't always practiced. Thank for getting down to the bottom of things and always assisting us with our needs. Youre awesome!! -Epps Freight-

Helpful?
Nicole Rugama
Nicole Rugama
1 reviews
6 months ago
5 out of 5 stars

They are always so helpful and Kind

They are always so helpful and Kind. Always there when I need them.

Helpful?
6 months ago
5 out of 5 stars

They are very helpfull and honest.

They are very helpfull and honest. They are very cooperative.

Helpful?
6 months ago
5 out of 5 stars

Awesome service

Great customer service and always available when we have questions I always recommend OTR to my friends in the trucking industry.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

We just overall enjoy working with otr…

We just overall enjoy working with otr no bad experiences here

Helpful?
st Towing llc
st Towing llc
1 reviews
6 months ago
5 out of 5 stars

Friendly and very helpful personnel.

Friendly and very helpful personnel.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

My account manager and her team are…

My account manager and her team are great to work with.

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

We are thankful we finally made the…

We are thankful we finally made the decision to switch to OTR. They are always working hard to upgrade their capabilities. We love everything about OTR and special shout out to Kiersten! She is AMAZING!

Helpful?
Barod Llc
Barod Llc
1 reviews
7 months ago
5 out of 5 stars

Excelente!

Excelente!

Helpful?
7 months ago
1 out of 5 stars

We purchased a trucking company C&P…

We purchased a trucking company C&P OPERATIONS LLC in October 2024 (the OTR client as revealed), made the changes on all levels (state records, safer) and asked to provide the Release. We have sent multiple requests to terminate the Contract and then found out that OTR Solutions had renewed the Contract in January 2025 WITHOUT OUR KNOWLEDGE! We provided the Bill of Sale to the OTR team together with a notarized Notice of Business Sale but they are still asking for other proofs (namely the electronic signature log and proof of payment showing the confidential banking information of both the Seller and the Purchaser) . The previous owner called them several times to confirm the sale of the company but OTR is still refusing to release the company stating that the provided ppwk isn't sufficient

Helpful?
Melody Manley
Melody Manley
1 reviews
7 months ago
5 out of 5 stars

Team Kemi!!

My Team is amazing..

Helpful?
7 months ago
5 out of 5 stars

Everyone is always ready to help

Everyone is always ready to help, fast response and resolutions to fixing issues, and willing to work with us to make sure we receive the funds we need on time to keep our business going.

Helpful?
7 months ago
5 out of 5 stars

Excellent team

Excellent team, good communication

Helpful?
Jorge lozano
Jorge lozano
1 reviews
7 months ago
5 out of 5 stars

Exelente servicio

Exelente servicio

Helpful?

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