OTR Solutions

4.535483870967742 out of 5 stars
4.5
Excellent155 reviews

TrustScore

4.5
4.535483870967742 out of 5 stars
Excellent
5 out of 5 stars
134
4 out of 5 stars
2
3 out of 5 stars
2
2 out of 5 stars
2
1 out of 5 stars
15
155 reviews in total

Review summary

OTR Solutions is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst kind of company

Worst kind of company. Closed my acc without even telling me the reason and took 2 months to give me my letter of releas...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

A good lead/guide for business

A good lead/guide for business. Thank you for your support.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I appreciate for the help

I appreciate for the help

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

No different than any other factoring…

No different than any other factoring co. fuel card program is trash and proposed it to be sooo beneficial. It's not a c...Read more

0
0
🔥 High engagement

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Filter by rating:
10 months ago
5 out of 5 stars

OTR is a great factoring service

OTR is a great factoring service. I have a super dedicated team that has given me one less thing to worry about while operating my business. Great work, Team! I wouldn’t change a thing.

Helpful?
10 months ago
5 out of 5 stars

Excellent group of people to deal with

Excellent group of people to deal with, Cole and Samantha and their team have came through and have always gone above and beyond for my business. I’ve been with them for a year now and I have zero complaints. My business would have never survived without them.

Helpful?
10 months ago
3 out of 5 stars

The Factoring is great

The Factoring is great. The EFS fuel card is a challenge. Doesnt seem to work.

Helpful?
10 months ago
5 out of 5 stars

Had the most phenomenal experience with…

Had the most phenomenal experience with Team Nicole at OTR this past week... great group (Logan, Alyssa and the rest...) to work with! They really went out of their way to make "business move forward" for me in a real crunch time" situation... Love working, partnering with them on a weekly basis!! Give them ALL raises and promotions soon!!! 😊😊😊

Helpful?
customer
customer
1 reviews
10 months ago
5 out of 5 stars

A+ customer Service

A+ customer Service

Helpful?
10 months ago
5 out of 5 stars

Great customer service from Sarah and…

Great customer service from Sarah and her team and Taylor is a great asset..

Helpful?
10 months ago
5 out of 5 stars

Great service Nick Olson is always on…

Great service Nick Olson is always on top of everything and very helpful when I have a question Great person and te to work for.

Helpful?
10 months ago
5 out of 5 stars

Since I started with OTR Solutions the…

Since I started with OTR Solutions the experience has been great. The attention on my account and the customer service. Team Sam has been great.

Helpful?
10 months ago
5 out of 5 stars

OTR is awesome

OTR is awesome! Hey team Eli! Best factoring company! Courteous, precise, friendly, dependable!

Helpful?
10 months ago
5 out of 5 stars

Knowledgeable staff

Knowledgeable staff. Always helpful and patient!

Helpful?
10 months ago
5 out of 5 stars

recommend 100%

OTR Factory HAS BEEN EXCELLENT Recommend 100%.FOR MY BUSINESS. Team Maria Jimenez has always worked hard with all my issues. There expedient when there’s urgency and understanding of the trucking business G & Y TRUCK INC. Thanks OTR Solutions for your hardwork .100% satisfaction.

Helpful?
10 months ago
5 out of 5 stars

Samantha Anello and her team are great…

Samantha Anello and her team are great at what they do and sharing important information about upcoming schedules.

Helpful?
10 months ago
5 out of 5 stars

Trust and honesty.

I just wanna thank Otr for being professional and honest.Thanks.

Helpful?
10 months ago
5 out of 5 stars

The best team

The best team

Helpful?
Tony WILLIAMS
Tony WILLIAMS
1 reviews
10 months ago
5 out of 5 stars

Nicole team

Nicole team

Helpful?
10 months ago
5 out of 5 stars

I 👍 like OTR is a good staff and…

I 👍 like OTR is a good staff and respect a Costemer is very excellent and my case manager is Jonlley is a nice person I will miss you guys thank you so much for your patience

Helpful?
10 months ago
5 out of 5 stars

Fast payments easy to deal with.

Fast payments easy to deal with.

Helpful?
10 months ago
5 out of 5 stars

Don’t be discouraged by what others say about the company if you have work with them

There a great company to factor with I been with them for 6 months and haven’t had any issues or complaints about them I have a great team that gets the job done

Helpful?

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