OTR Solutions

4.535483870967742 out of 5 stars
4.5
Excellent155 reviews

TrustScore

4.5
4.535483870967742 out of 5 stars
Excellent
5 out of 5 stars
134
4 out of 5 stars
2
3 out of 5 stars
2
2 out of 5 stars
2
1 out of 5 stars
15
155 reviews in total

Review summary

OTR Solutions is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst kind of company

Worst kind of company. Closed my acc without even telling me the reason and took 2 months to give me my letter of releas...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

A good lead/guide for business

A good lead/guide for business. Thank you for your support.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I appreciate for the help

I appreciate for the help

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

No different than any other factoring…

No different than any other factoring co. fuel card program is trash and proposed it to be sooo beneficial. It's not a c...Read more

0
0
🔥 High engagement

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9 months ago
5 out of 5 stars

I have a great team!They make sure my…

I have a great team!They make sure my paperwork is correct and gets my funds deposited in a timely manner.They also keep me up to date on what’s going on and what’s new with OTR.Keep up the good and dedication and I’ll be with you guys until you let me go.🙂

Helpful?
9 months ago
1 out of 5 stars

If I could give OTR a zero I would

If I could give OTR a zero I would. I am a small company and they promised that if I could find a factoring company to purchase my invoices they would release me. It has been a couple of weeks now and I am still waiting for a release. They have every excuse not to release me. The factoring company that has a agreed to buy the invoices has to keep reaching out to OTR. If you are a small company, please do not go with OTR. They do not care. They are still hold money from my last three loads with them and it has been at least a couple of weeks now with no explanation. Please do your homework before you chose any factoring company especially this one. I am very dissatisfied.

Helpful?
10 months ago
5 out of 5 stars

If you need factoring Otr is #1

If you need factoring Otr is #1 Specially Team Robert.

Helpful?
customer
customer
1 reviews
10 months ago
5 out of 5 stars

On time

On time, on point. I GET PAID THE SAME DAY!!! What more can you ask for..

Helpful?
Tiberiu Sotak
Tiberiu Sotak
1 reviews
10 months ago
5 out of 5 stars

Thank you teamellie

I just wanted to say thank you for everyone working team ellie. Thank you for doing your best and trying to help our company. Trucking industry is a bit struggling, however these ladies always doing thier best to help.

Helpful?
customer
customer
1 reviews
10 months ago
5 out of 5 stars

Great

Great customer service help

Helpful?
10 months ago
5 out of 5 stars

Because Maria's team does an excellent…

Because Maria's team does an excellent job

Helpful?
10 months ago
5 out of 5 stars

You guys are doing great so for very…

You guys are doing great so for very good experience

Helpful?
10 months ago
5 out of 5 stars

Their system is user friendly and it's…

Their system is user friendly and it's easy to navigate. It's simplicity makes it quick to upload invoices and check for any issues and resolve them with the team and get paid in a timely manner. The team that we work with is AWESOME! They're attentive, accommodating, professional and prompt.

Helpful?
10 months ago
5 out of 5 stars

Great service no issues so far

Great service no issues so far

Helpful?
10 months ago
5 out of 5 stars

I’m very satisfied with OTR and the…

I’m very satisfied with OTR and the team we are assigned. I do have one suggestion I hope that sometime soon OTR will offer access to all posted invoices on the customer portal. I believe that would should have access to everything concerning our company invoices that we file through OTR

Helpful?
10 months ago
5 out of 5 stars

Customer service is the best.

Customer service is the best.

Helpful?
10 months ago
5 out of 5 stars

I’ve worked with plenty of factoring…

I’ve worked with plenty of factoring companies and OTR is the fastest and most efficient.

Helpful?
customer
customer
1 reviews
10 months ago
5 out of 5 stars

Excellent work 100%

Excellent work 100%

Helpful?
10 months ago
5 out of 5 stars

Very good company pays on time

Very good company pays on time

Helpful?
10 months ago
5 out of 5 stars

Using OTR as a factoring has really…awesome

Using OTR as a factoring has really made banking easy and convenient I’m very satisfied to partner with this company!

Helpful?
logistics inc
logistics inc
1 reviews
10 months ago
5 out of 5 stars

Totally awesome

OTR goes above and beyond every day to make a crazy industry, just a little more sane.

Helpful?
10 months ago
5 out of 5 stars

DM Transport

I have been using OTR SOLUTIONS for almost 8 years. They are wonderful. The team that handle my business are always polite, professional, knowledgeable, and thoughtful! I wouldn't want to work with any other factoring company!

Helpful?

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