Review summary

Orbit Car Hire receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

BG
Orbit car hire and Alma were very…

Orbit car hire and Alma were very efficient, collecting and returning the car was seamless

p
Pick up was quick and efficient

Pick up was quick and efficient

R
Rented a car for 5 days

Rented a car for 5 days. No issues and great company.

k
Good service

Good service, pollite customer service, rental location conveniently at the main railway station, fairly new car worked fine :)

Company details

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All reviews

1,000 total • Write a review

Showing 101 - 110 of 996 reviews
R
5 out of 5 stars

Easy check in and out

Easy check in and out quickest i have had

Date of experience: June 10, 2025

PF
4 out of 5 stars

Nice holiday in Madeira

Waiting for the shuttle took a little while, but after that everything went smoothly. Handover of the car in about 6-7 minutes. After a few days there was a problem with the car so I contacted the company. They said to come over and switch the car with another one. This went very quick. After the rental period it went even smoother to return the car. No problems at all.

Date of experience: June 10, 2025

MP
4 out of 5 stars

Generally all good, but slow pick up with the third party

Generally all good, the experience of using Orbit car hire was fine. The actual rental company was a third party, and the pick up in Florence city was rather slow (there was a long wait at the office, and then we had to take a shuttle bus to a pick up location - this information was not provided by Orbit when booking)

Date of experience: June 10, 2025

SM
5 out of 5 stars

Excellent service

Excellent service, no surprises, straightforward process, value for money.

Date of experience: June 10, 2025

I
4 out of 5 stars

Almost perfect

They were understaffed causing a long wait time. Otherwise perfect

Date of experience: June 10, 2025

AP
5 out of 5 stars

Everything was just right

Everything was just perfect and easy, car hire was made very easy.

Date of experience: June 9, 2025

BA
5 out of 5 stars

Great Experience

Great experience booking with Orbit and Geodrive. It was very straightforward and seamless and especially with kids coming out of the airport. Thank you for the service. Great value as well.

Date of experience: June 9, 2025

MC
5 out of 5 stars

Professional

Very easy to book. Clear information.

Date of experience: June 9, 2025

DS
5 out of 5 stars

Excellent service

Excellent service. Simple renting process. Fast response

Date of experience: June 8, 2025

AE
5 out of 5 stars

Short and to the point

Short and to the point, high level of service and product with good value for money.

Date of experience: June 7, 2025

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