Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 51 - 60 of 996 reviews
MI
1 out of 5 stars

BIG SCAM don’t ever enrol with open colleges you not gonna ,you will lose your time ,energy and money for nothing

Since I’m still in the same situation nothing has changed.don’t ever enrol with open colleges you not gonna ,you will lose your time ,energy and money for nothing I have called Open Colleges over 20times by email and phone call ,there are canceling all appointments scheduled all at least all my online courses are closed without possibility to reopened without educator assessment . Educator not professional,This institution just wants your money .NOW I UNDERSTAND WHY MANY BAD REVIEWS ABOUT THEM , it should be shared with a lot of people to avoid falling into the trap. SO I WILL MAKE VIDEOS ABOUT THEM Almost 11months that I am with open college and too much delay, too much injustice, in the process motivation of the students, have completed the modules and still waiting teachers to review my modules to let me completed the work placement ,there is not following close with student ,they do everything to put the students very very low, very unfair. despite the calls, etc...conversation it gets worse and worse. Majority of the links on the course pages no longer even exist and teachers don’t care about it ,even you try to explain that the link are not working anymore. Teachers putting not satisfactory every second paragraph even I try my best . They booked me appointment for teacher training finally canceled it without raison and confirmation, they are not care about students Customer service are speaking not really correctly and are not understanding what is sure I will talk about open college a lot so that ,avoids people to fall in the trap. I’m still waiting for how long ???? You cannot do your job properly as a training center ?

Date of experience: April 3, 2023

RW
1 out of 5 stars

I believe this place is a scam

I believe this place is a scam. I canceled the course with them within the 7 day cooling period and was told that the course was canceled. 6 weeks later they have taken $330 out of my account and still counting. I have called 5 times only to sit on hold for over an hour and have someone tell me that the money would be refunded. This has not been the case. Today was the 5th call with someone telling me the same story. Stay far far away from this place.

Date of experience: March 29, 2023

J
1 out of 5 stars

If I could give zero stars for Open…

If I could give zero stars for Open Colleges then I would. I wish I had done my research before studying online with them. Terrible product all round, if I started trying to list all the things wrong I would never stop. Please please please if you are considering using them don't.

Date of experience: March 6, 2023

T

TM

US

1 out of 5 stars

Zero star!!!!

I have been studying diploma with Open colleges and I regretted that I chose Open colleges. I don`t even want to give them a star. They have recently changed the platform and I was hoping it would be better but it`s getting worse. I won`t get any support and when I try to chat with someone for support, the student support is never available. I wish I could get the money back. I will never recommend Open Colleges to anyone. It is waste of money and time!

Date of experience: March 3, 2023

JB
1 out of 5 stars

Choosing Open college for study is the…

Choosing Open college for study is the biggest and worst mistake of my career. I will not recommend open college to anybody. No support at all from student support, they won't reply back to yours emails and they do not care if you are struggling . When you enquire about course they say they will help you to find placement but they don't. After your fee is paid you are on your own in the middle of sea .

Date of experience: March 3, 2023

TF
2 out of 5 stars

Used to be ok now a 0

The only time it is easy to get through to open colleges is when you are signing up and paying money. Good luck getting help. There is no communication between assessors and students. No feedback on assessments when you eventually get them back. The new OSX has taken any ability to communicate and get help away. They don't listen and act on complaints. I contacted 60 minutes and a couple of other news shows, hopefully they will report on all of the bad service.

Date of experience: February 28, 2023

RH
1 out of 5 stars

They’re taking longer to mark then it took me to do the work

I’m still waiting for them to complete my marking, they didn’t start until I had everything completed which took me 2 months to complete and it’s been 5 months now since I submitted my last assignment and they still are not finished, they had to give me 2 extensions so far of 3 months to accommodate how slow they’re marking process is, which doesn’t fully compensate the time wasted for what is supposed to be a 10 working day’s process. I’m being left short on time to complete my need work placement and which I planned to have extra time to complete so I could do my placement where I wanted but due to the delays it looks like that will be unlikely to happen now.

Date of experience: February 22, 2023

jj
1 out of 5 stars

The most racist college in Australia

The most racist college in Australia, if asian students have completed 77% assignment, they don't get chance to go for final placement but Aussie do get chance even if they have completed less than 50% . The tutors always target asian students.

Date of experience: January 25, 2023

A
1 out of 5 stars

False information

I was taking like a quiz thing to see what my future job could be since I’m curious, they said it would only take 5MINS and it took me forever and I didn’t even get results!!

Date of experience: January 13, 2023

L
5 out of 5 stars

Studying through open colleges was…

Studying through open colleges was really amazing. My assessors made the experience very easy for me and I am grateful to them.

Date of experience: January 9, 2023

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