Used to be ok now a 0
The only time it is easy to get through to open colleges is when you are signing up and paying money. Good luck getting help. There is no communication between assessors and students. No feedback on assessments when you eventually get them back. The new OSX has taken any ability to communicate and get help away. They don't listen and act on complaints. I contacted 60 minutes and a couple of other news shows, hopefully they will report on all of the bad service.