Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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All reviews

1,000 total • Write a review

Showing 991 - 996 of 996 reviews
TN
1 out of 5 stars

Dont try to sign any contract with…

Dont try to sign any contract with them, as you will find out many problems and hard to contact to them when you want to cancel the course. This is my worse experience ever in my life. I would give a zero star if I can.

Date of experience: November 26, 2019

K

Kim

US

2 out of 5 stars

Lack of support

Lack of support, communication was poor and often unachievable and grading was inconsistent.

Date of experience: November 26, 2019

C
4 out of 5 stars

Review

Found my teachers very easy to communicate with and they were relatively quick at responding. All materials were easy to find and the site easy to navigate. A few issues with sharepoint occasionally being down.

Date of experience: November 26, 2019

T
5 out of 5 stars

It was easy for me to study from home…

It was easy for me to study from home and at my own pace. Course content was very good. I the trainers and assessment reviews were done quickly with great feedback. I would highly recommend this course to others. I will definitely look at doing a course again with Open Colleges.

Date of experience: November 25, 2019

D
5 out of 5 stars

Open college's have been nothing but…

Open college's have been nothing but supportive, fluent and any problem/issue resolved quickly and efficiently. More than happy to recommend open colleges.

Date of experience: November 25, 2019

P
1 out of 5 stars

nothing but lies so far!

I have been trying to get support from the "support people", from my group adviser, however they never appear to be online! I have emailed the adviser and the support people and have had no answer at all over the last 24 days. I don't recommend them at all! In fact I am considering seeking legal advise on how to get my money back! In answer to the reply I had: that is what I tried hence this review, in 2 months I haven't had a response to any of my questions.

Date of experience: November 25, 2019

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