Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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All reviews

1,000 total • Write a review

Showing 61 - 70 of 996 reviews
M
5 out of 5 stars

Great

I completed my diploma in leadership and management with a young family and stressful job. Work at your own pace with the option of extending the time if the course is complete within the 2 years. Positive - Very helpful assessors. Work at your own pace. Helpful tips and video's on each project/assignment. Option to extend course time. Negative - When the new course changed over in April, the tips and videos were not made. Overall I was very happy with the structure by open colleges. Mostly easy to understand criteria and great support from all assessors. Will highly recommend to friends and colleagues.

Date of experience: December 21, 2022

EB
2 out of 5 stars

Honestly... Be wary.

Open Colleges is Fine. If you have studied out of school, have the drive to self motivate and are prepared to wait a week for an answer for a basic clarity answer then go for it. There is a lot of talk about support and student support before you sign up, however, they are unable to address any coursework concerns so don't rely on that. Finding placement is difficult and the ridiculously long workplace portfolios make a bachelor's degree placement look like a breeze. -The student forums are littered with people lost in the work and particularly the ambiguity of the wording. -Everybody struggles to find placement (Not to mention complete the check in's etc) I completed my course and am working in the field, there is plenty of good staff involved in OC, however, there are major flaws in the design and industry reputation (There are even students stating they have to re-complete units when engaging in further study elsewhere) Just be wary - Studying while working full-time was great, and studying at my pace was also great. Just weigh up the pros and cons. I certainly wouldn't recommend to first-time students.

Date of experience: December 1, 2022

CA
1 out of 5 stars

Don’t waste your money here

They are great when they wanna sign you up then after that they don’t have time for you. So many issues. I’m doing aged care certification, they don’t tell you that you need 100% each assessment to pass and I have had assessor’s disagreeing with each others corrections causing me to waste a lot of time going back and forth. That’s actually if I get them looked at. I have waited months for assessments to be even looked at. Not to mention there are so many errors, spelling mistakes, incorrect information for current policies ( I work in aged care already so know some information is incorrect). This whole certificate is a waste of money and time you barely learn anything about aged care at all. You have to constantly chase to get things done and open space x is useless.

Date of experience: November 30, 2022

JJ
1 out of 5 stars

I wouldn't recommend at all

I wouldn't recommend at all. Waste of money. I faced health problem and try to contact them to looking for help and option for me to keep studying or change course. They simple don't care, they treat you as nothing.

Date of experience: November 7, 2022

R
1 out of 5 stars

Disappointed

I was only online using the course for 3 months. I have not been back on since December last year, which they have access to. After weeks of attempting to cancel the course due to extreme personal circumstances. I was finally permitted to end the course. But have now been charged a fee of $6587 to exit. Absolute greed mungers ... Do not sign up !!!

Date of experience: November 2, 2022

S
1 out of 5 stars

If I could rate less I would

If I could rate less I would. Run the other way! They don’t help with placements and even if you are experiencing financial hardship and provide all the necessary documents they deny you and send you to the debt collectors. Course work is outdated and student support is none existent. Study anywhere else! There needs to be a class action against these thieves

Date of experience: October 20, 2022

EE
5 out of 5 stars

My experience with completing my diploma in community services

I was concerned when starting a course online I was worried I wouldn't get the support I needed. This definitely isn't the case with opencolleges I can't recommend them enough you will get the support you need and all very friendly. I was worried when starting my diploma in community services that I would have the time to study with 3 young children but I did it easy with in a year and a half. Very happy😁

Date of experience: October 19, 2022

RA
5 out of 5 stars

Learning at my pace

very good learning platform,learning at your pace.Thank you so much Rosan for your great support and patient

Date of experience: October 19, 2022

JM
4 out of 5 stars

My Open Colleges experience

When I looked at studying I saw a ‘Diploma of Community Services’ and thought, what’s that? I cannot believe that I went from not knowing what Community Services was to now graduating with a Diploma in it! I just want to encourage future students, especially those who are contemplating doing this or are already doing it, DON’T GIVE UP! I experienced a lot of set backs during my studies (pandemic, health issues, difficulty finding placement, all whilst caring for my two young children with disabilities). I felt like giving up at one stage, but all it took was one person to say they believed in me. Well I believe in YOU! I went from being a stay-at-home mum for years, to now a graduate working in the industry as a team leader! The biggest reward from all of this is seeing my children’s faces light up when telling others that my mum helps people for work, I want to do mums job when I am older! This has changed not only my life but my children’s. Thank you Open Colleges - especially Rosan.

Date of experience: October 18, 2022

S
1 out of 5 stars

If I could give less of a rating I…

If I could give less of a rating I would, i do not recommend these fraudsters. My girlfriend cancelled her inrolement in a course and they still billed us for not cancelling in time even though will rang them in time before the cut off date. Now they are trying to milk us for money saying will still have overdue payments. Teachers don't care about their students passing just trying to milk payments. Courses are old and not up to date. They are nothing but scammers.

Date of experience: October 11, 2022

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