Review summary

Online Payment Platform has mixed reviews from customers. Customers particularly appreciate service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

Heb geld terug gekregen op tijd

Heb geld terug gekregen op tijd

EK
Very weak service

Very weak service. Had to deal with this 3x now. Via marktplaats you pay for their service to ensure that the deal goes well. Most of the time they don’t add anything, but then when it eventually goes wrong they close the ticket immediately. Keep cash from you (if you do not make an issue) even though the seller already has been marked as a Fraud and do not refund shipping labels even when nothing was sent with the label. Honestly I would only recommend this service if you already do not trust a Seller and you are willing to take a risk/gamble (losing 5% to their *service*)

M
Snelle reactie, goed geholpen

Snelle reactie, goed geholpen.

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All reviews

1,000 total • Write a review

Showing 741 - 750 of 996 reviews
JD
4 out of 5 stars

Prima service

De uiteindelijke afhandeling is prima geweest. Als enige verbeter punt zou ik willen meegeven het wat sneller af te handelen en/of in elk geval terugkoppeling te geven over de status

Date of experience: June 11, 2025

L

Lea

US

2 out of 5 stars

Fordernd und indiskret

Es ist zu umständlich: Die gleichen Daten werden wiederholt abgefragt. Es werden unnötig viele Daten abgefragt und es erfolgt keine klare Anweisung, welche tatsächlich notwendig sind (z. B. bezüglich des Personalausweisesf). Ärgerlich auch, dass bei der Benachrichtigung über ein Problem die Aufforderung ergeht, der Verkäufer könne den Betrag des verlorengegangenen Paketes erstatten. Warum sollte er? Das Verkaufen ohne das Bezahlsystem mag in gewisser Hinsicht Risiken bergen. Es ist meines Erachtens auf jeden Fall vorzuziehen. Ich hatte noch bisher nicht die Probleme, die nun aufgetreten sind. Ich habe mich eingelassen, weil die Käuferin es wünschte und der Artikel bereits länger eingestellt war.

Date of experience: June 11, 2025

PB
5 out of 5 stars

Omdat het netjes is behandeld en met…

Omdat het netjes is behandeld en met een paar dagen stond het geld op de rekening 👍

Date of experience: June 11, 2025

s
1 out of 5 stars

15 Tage vorbei und immer noch mein Geld…

15 Tage vorbei und immer noch mein Geld behalten und antwortet keine !!!! Finger weg einfach

Date of experience: June 11, 2025

SC
2 out of 5 stars

It takes too long to get my Money back

Not transparent at all and it took a long time to get my Money back, even it was clear that the fake seller was blocked by eBay.

Date of experience: June 11, 2025

C
5 out of 5 stars

I got a swift response and that makes …

I got a swift response and that makes me really happy. The feeling that my money is not gone is indeed satisfying.

Date of experience: June 11, 2025

Zv
4 out of 5 stars

Snel gereageerd.

Snel gereageerd.

Date of experience: June 11, 2025

S
1 out of 5 stars

they hold my 27€ for more then…

they hold my 27€ for more then 14days..... i will never use them ass payment methode.

Date of experience: June 11, 2025

JL
5 out of 5 stars

Alles Super gelaufen

Alles Super gelaufen

Date of experience: June 11, 2025

TI
5 out of 5 stars

Korrekt.

Korrekte Entscheidung.

Date of experience: June 11, 2025

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