Review summary

Online Payment Platform has mixed reviews from customers. Customers particularly appreciate service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

Heb geld terug gekregen op tijd

Heb geld terug gekregen op tijd

EK
Very weak service

Very weak service. Had to deal with this 3x now. Via marktplaats you pay for their service to ensure that the deal goes well. Most of the time they don’t add anything, but then when it eventually goes wrong they close the ticket immediately. Keep cash from you (if you do not make an issue) even though the seller already has been marked as a Fraud and do not refund shipping labels even when nothing was sent with the label. Honestly I would only recommend this service if you already do not trust a Seller and you are willing to take a risk/gamble (losing 5% to their *service*)

M
Snelle reactie, goed geholpen

Snelle reactie, goed geholpen.

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All reviews

1,000 total • Write a review

Showing 691 - 700 of 996 reviews
KC
2 out of 5 stars

Er is geen persoonlijke kontakt

Er is geen persoonlijke kontakt. Duurt veelste lang. Zal niet meer aan kopersbescherming doen. Mijn geld word intussen al dagen ingehouden.

Date of experience: June 13, 2025

K
1 out of 5 stars

Gebühren nicht erstattet.

Rückerstattung zu gering, da Gebühren nicht erstattet werden, obwohl der Fehler nicht bei mir sondern beim Verkäufer lag. Das ist nicht Käuferschutz sondern Käufer-Verarschung. Werde den Direkt-Zahlen Service daher nie wieder nutzen, außer sie verbessern die Bedingungen.

Date of experience: June 13, 2025

K
5 out of 5 stars

Schnelle Antwort

Schnelle Antwort

Date of experience: June 12, 2025

M
1 out of 5 stars

Auszahlung trotz Einwand = butzlos!

Frechheit, Einwand wegen defekter Ware wurde einfach ignoriert und Geld an den Verkäufer ausgezahlt, NIE wieder!!!

Date of experience: June 12, 2025

SC
5 out of 5 stars

Funktioniert gut

Rückabwicklungsprozess war gut erklärt, fair und funktioniert!

Date of experience: June 12, 2025

k
5 out of 5 stars

De terugbetaling was snel geregeld

De terugbetaling was snel geregeld

Date of experience: June 12, 2025

G
5 out of 5 stars

Snelle en informatieve reactie op mijn…

Snelle en informatieve reactie op mijn vraag. Mijn ‘probleem’ was daarna adequaat verholpen.

Date of experience: June 12, 2025

LH
1 out of 5 stars

Totale Katastrophe Paypal macht es…

Totale Katastrophe Paypal macht es eindeutig einfacher!

Date of experience: June 12, 2025

NT
5 out of 5 stars

Ben tevreden

Ben tevreden. Wordt snel op de verzoek gereageerd.

Date of experience: June 12, 2025

k
3 out of 5 stars

weinig nieuws

weinig nieuws

Date of experience: June 12, 2025

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