Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service πŸ‘Œ

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

1,000 total β€’ Write a review

Showing 651 - 660 of 996 reviews
GA
5 out of 5 stars

Superdrug make ordering online easy and…

Superdrug make ordering online easy and efficient

Date of experience: February 19, 2025

D
5 out of 5 stars

Straight forward

Straight forward, professional and prompt.

Date of experience: February 19, 2025

DS
5 out of 5 stars

Easy and quick

Easy and quick

Date of experience: February 19, 2025

DW
5 out of 5 stars

Good service and availability of online…

Good service and availability of online support if required

Date of experience: February 19, 2025

HE
5 out of 5 stars

Great service

Great service

Date of experience: February 19, 2025

MC
5 out of 5 stars

Always a willing ear and polite and…

Always a willing ear and polite and understanding

Date of experience: February 18, 2025

AL
1 out of 5 stars

Never received test results.

Never received results. Ordered a test on 30th January. It then took 8 days to arrive. I returned the test on the same day, with the tracking showing the test arrived on February 8th. It is now well over a week later and I've heard nothing - I sent a message through the system to ask for an update and crickets. I have now had to go to another service to do the test as Superdrug have taken far, far, far too long to complete it. Will not be using the service again.

Date of experience: February 17, 2025

M
5 out of 5 stars

Quick and excellent service and support!

Quick and excellent service and support!

Date of experience: February 17, 2025

C
5 out of 5 stars

Very good and helpful and quick replies

Very good and helpful and quick replies

Date of experience: February 16, 2025

E
5 out of 5 stars

Professional service.

Professional service. Always respond after a couple of hrs.

Date of experience: February 16, 2025

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