Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

1,000 total • Write a review

Showing 51 - 60 of 996 reviews
MW
4 out of 5 stars

The whole process was easy and straight…

The whole process was easy and straight to the point. When I went to collect my medication, I only had a short wait and it was handed over easy Peezy. I even managed to collected it a little bit earlier than the time slot allocated, although I know that may not always be the case all the time but on this occasion it was perfect. The women who served me was nice and friendly too.

Date of experience: June 17, 2025

SH
5 out of 5 stars

Could not ask for a better service…

Could not ask for a better service highly recommended.

Date of experience: June 17, 2025

MS
5 out of 5 stars

Everything was on time

Everything was on time

Date of experience: June 17, 2025

LB
5 out of 5 stars

Very fast and efficient

Very fast and efficient. A great way to relief pressure from the NHS and get support without long delays. Really helped!

Date of experience: June 17, 2025

LS
5 out of 5 stars

The best.

The company has been ready to help me and keep upto date with me on my journey, no hassle, perfect.

Date of experience: June 17, 2025

L
3 out of 5 stars

No answer to message

Hi I have sent two messages. In the hope I would get a reply as it says within 2 3 days one was last week .iv not heard anything back I sent a second message about something eles and not heard back about that so in two weeks sent message via the message board app not heard anything back. I was just glad it was not as such a important message but it would have helped me .

Date of experience: June 17, 2025

PF
5 out of 5 stars

I found superdrug brilliant the staff…

I found superdrug brilliant the staff were very helpful couldn't wish for more

Date of experience: June 17, 2025

K
5 out of 5 stars

Fast delivery

Fast delivery, really efficient service.

Date of experience: June 17, 2025

VM
4 out of 5 stars

I am very happy with the treatments and…

I am very happy with the treatments and it’s working very well with me thank u

Date of experience: June 17, 2025

ME
5 out of 5 stars

The ease of placing prescription orders…

The ease of placing prescription orders online. And the availability of the prescription ordered.

Date of experience: June 17, 2025

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