Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
4.0
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Convenient
Convenient, prompt
Curtis S was polite
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
Great !!!
Very efficient and feel looked after very well
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
onlinedoctor.superdrug.com
All reviews
1,000 total • Write a review
Showing 41 - 50 of 996 reviews
MC
Very helpful and well informed
Very helpful and well informed
Date of experience: June 17, 2025
PC
Quick & easy
Quick, professional and easy. Will return.
Date of experience: June 17, 2025
MS
easy and quick to order
easy and quick to order, swift delivery
Date of experience: June 17, 2025
CM
This service is fantastic
This service is fantastic, the only thing I would suggest is send people a couple of spare needles. However when I had a dud needle, I sent the Dr a message and they popped one in the post. I do know other companies, which are cheaper, do send 1 extra needle a month.
Date of experience: June 17, 2025
C
Customer
US
EXCELLENT SERVICE …
I buy the mourjano jabs and have never been let down with ice cold delivery. Excellent CS service too when I had to delay my delivery due to being abroad. Private Clinic service. I know you can buy this at a cheaper price elsewhere but the service is worth the extra. 💫🌟
Date of experience: June 17, 2025
CJ
My journey for weight loss
I have started my weight loss journey with prescription of mounjaro and so far my Dr has regularly checked in with me which is very supportive and I feel confident that if I need advice or help my Superdrug online Doctor will be prompt , professional and supportive.Great service so far
Date of experience: June 17, 2025
DB
Initially great service from you but…
Update! I have received responses from Superdrug but it only justifies there position I have now switched supplier as cannot justify paying an additional £75 for exactly the same product. This is also coming from a reputable high street brand. Superdrug did offer 10% voucher but this doesn’t really help. Shame as I was happy with the service in general before this. initially great service from you but why are you charging so much more than others when it gets to mounjaro 10mg dosage £75 more than some other retailers. When I raised this your customer service I was sent one response but when I wrote back to question your reply and accuracy I received no further response Update! 18/06/2025 Superdrug responded this morning and sent the same response as the first message and declined to comment on my second email! My question still stands. Why is it necessary to charge £75 more than competitors for the identical medication. As a customer you can’t help feeling ripped off.
Date of experience: June 17, 2025
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