Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
4.0
Great
1,000 reviews
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1-star
💬Hasn't replied to negative reviews
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Review summary
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Convenient
Convenient, prompt
Curtis S was polite
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
Great !!!
Very efficient and feel looked after very well
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
onlinedoctor.superdrug.com
All reviews
1,000 total • Write a review
Showing 191 - 200 of 996 reviews
hb
I am so happy with the service
I am so happy with the service, its reliable safe and efficient. The doctors respond within 24 hours (most of the time sooner) As a busy mum of 2 that works work full time it takes the hassle out of appointments and you can get things delivered right to your door! Cant recommend this service more.
Date of experience: April 14, 2025
MR
Price Good service problem is the price £££££
Good service problem is the price £££££ If you shop around you will find same product at a lot cheaper price My wife gets the same service and product off a big company at almost 60£ cheaper
Date of experience: April 14, 2025
DC
I made a call to the Superdrug help…
I made a call to the Superdrug help line and Kymberley was very helpful and solved my problem.
Date of experience: April 14, 2025
S
Sian
US
Disappointed
Disappointed I was really disappointed with the level of service received over the last week. I have been ordering my medication with Superdrug for the last three months. I reached out 4 days ago for the first time for some guidance on a minor side effect and received a response 4 days later and it was a template response. So impersonal and dismissive. I know that drinking more water is beneficial! Superdrug charge more for the medication than all other providers but I was happy to pay confident that I would be supported throughout. It’s a shame.
Date of experience: April 14, 2025
JD
Everything running smoothly
Everything running smoothly
Date of experience: April 14, 2025
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